Recent Water Damage Posts

Water damages happen when no one is around

8/23/2019 (Permalink)

fire, water droplets, mold emoji with text SERVPRO® of Pulaski & Laurel Counties make it "Like it never even happened."

When you go on vacation, you expect to come home to your house just as you left it.

The problem with water damages are they can still occur when no one is around. 

Majority of water damages happen when families are on vacation, away for the weekend, or in their rental properties. When you get back home from a vacation to see a pipe has burst on the first day you were gone there will be a mess. 

Water damage will start to bubble the drywall and ceiling (depending on the where the damages occurred). Furniture will start to warp, carpet and padding are soaked, and mold has begun growing (mold growth occurs within 24-48 hours of a water damage). 

Call your local SERVPRO® of Pulaski & Laurel Counties. We are here to help when you need us. 

Trust us to take care of:

  • cleaning up the water damage
  • taking care of the mold growth 
  • restoring your belongings.

London, Corbin, Somerset, Burnside, and other areas in Pulaski and Laurel Counties-- we can make your water and mold damages that occurred while you were on vacation "Like it never even happened." 

Call the Water Damage Experts

8/23/2019 (Permalink)

SERVPRO logo and house Call the Water Damage experts at 606-877-2160

Do not leave your walls unprotected.

During a water damage, most customers are concerned about flooring and contents that are impacted. While we agree that those are important factors do not forget about your drywall. Drywall is a pivotal part of getting your home water damage free.

Drywall is fairly durable, but a leak can wreak havoc on the inside of your walls. Because of the porosity it can wick up water and become problematic for your home. Areas impacted by water that is not properly mitigated are prone to mold damage which can lead to more serious issues in your home and the mitigation process.

This is why you call SERVPRO® of Pulaski & Laurel Counties. We are trained and certified to look for the water damage you cannot see.

Do not leave yourself at risk and always deal with water damages promptly and efficiently with a professional water damage restoration company. 

Financing your Water Damage

7/26/2019 (Permalink)

Water damage can occur at any given moment. It does matter care if you or home, day or night, or if your insurance covers it or not. 

What a lot of customers do not realize is that some types of water damage may not be covered under their policy. 

Flooding for example is not covered under the majority of structural and content approved insurance policies. 

When flooding happens in your home, we want you to know you still have options. 

It is important to still get water damage cleaned up when it occurs in your home. We offer financing to help with that. We work with you on your payment plans to get your water damage covered with us. 

Call us today for a free estimate at 606-877-2160.

Does my Insurance Policy Cover that?

5/7/2019 (Permalink)

The worst thing that can happen when you have a water damage is getting a surprise about your policy when you call your insurance company. 

Most basic homeowner's policies cover some degree of water damage (this does not include natural disasters like floods), however, where that coverage begins and ends depends on your individual policy and carrier.

If you’re concerned about emergency flooding, the first thing you should do is call your agent to determine what sort of coverage you have against water damage. Incidents like backup from the sewer and mold damage sustained after flooding often require additional coverage. Those concerned about substantial or sudden water damage should investigate the extra coverage options they provide.

It's always best to check with your insurance company every year to see what needs updated, what needs taken off, and to remind yourself what is covered when an emergency hits your home.

Structural Drying

5/1/2019 (Permalink)

Why choose SERVPRO® of Pulaski & Laurel Counties? 

We have specific tasks that include a series of procedures to make your water damage "Like it never even happened." 

We always start by making sure the water damage is contained and the water shut-off is in fact, off. 

We continue with: 

Water Extraction- remove moisture from structures 

Moisture Mapping - determining all of the impacted areas of the structure

Selective Demolition- Remove wet building materials that cannot be dried in place 

Containment- assuring that contaminated objects in water damage areas are not spread 

Evaporation Enhancement- remove moisture from building materials 

Dehumidification - remove water vapor from structures' environment 

Temperature Control - assisting in dehumidification and prevent mold growth 

Post-Drying Cleaning- remove any contaminants from dried building materials 

Our step-by-step process is to ensure your home is efficiently dried. Trust the professionals with your home!

What Happens when Water sits for too long?

4/30/2019 (Permalink)

Water damage occurs when you least expect it (shower overflows, hose gets left on, a pipe bursts), be prepared.

The age-old question, what happens when water damage sits for too long in a home or commercial property?

Basically, the worst. 

The First Hour

Water will spread throughout your home ruining paper goods, finishes on white furniture, and sometimes cause permanent staining on flooring. 

The First 24 Hours

In the first 24 hours after a water damage has occurred, drywall begins to swell and breakdown, an odor will begin to appear, usually musty or sour. The paint on the wall will begin to blister,  windows/doors begin to warp, metal can begin to rust, and mold can even start to grow on furniture and other surfaces. 

Forty-Eight Hours Later

The safety concerns for any one in the house increases drastically. Anyone who has a heightened sense of allergies or mold will become irritated and even sickly. The damage cost goes up by thousands and more property begins to breakdown and become unsalvageable. 

Water damage is not a friend to your home. Once water damage occurs, it is important to call for help to get the water cleaned up as quickly and efficiently as possible. Water damage experts are standing by, and at SERVPRO® of Pulaski & Laurel Counties— we are here to help 24/7 and 365!

Reconstruction after Water Damage

4/4/2019 (Permalink)

When arranging work to be done in your home, wouldn't it be nice to only depend on one team to put your home back together? We have been your water damage cleanup specialists for years now, but did you know SERVPRO also does reconstruction?

When water damage happens to your home and especially in your bathroom, it can make putting your home back together seem tedious. You can get your old bathroom back, or we can help with updates to your home!

SERVPRO® of Pulaski and Laurel Counties can help. We're talking about heated bathroom flooring. 

Here are some advantages of new home trends to try in your home after a water damage: 

  • warms natural stone and ceramic tile 
  • easy to control and programmable 
  • less expensive than typically expected 
  • easy to install. 

Our reconstruction team can help you. We want your home to be back to even better than it was before the water damage occurred. It's always better to go from wet floors to heated floors. 

Rainy Season: Water Damage Season

2/12/2019 (Permalink)

During the rainy season water damages occur more often than not. There are a variety of ways that water damage can occur even when you do everything right. But, there are ways to help prevent water damage from occurring in the first place: 

  1. Clear Gutters
  2. Check for Signs of Leakage
  3. Seal Windows and Doors
  4. Get Your Basement Inspected
  5. Prepare for Flooding

When you check your home for rainy season mishaps, be sure to keep SERVPRO® of Pulaski & Laurel Counties in mind. You want to have your home in the best care. We are the professional heroes who can make your water damage "Like it never even happened." 

Classes of Water: How do they add up?

11/27/2018 (Permalink)

In water damage, there are a variety of factors that impact pricing, damage control, insurance, and other aspects. The classes of water can be broken up into four different categories. 

Class 1: 

This is when there is only a bit of water, absorption, and evaporation.  It means that a portion of a room or area is impacted. It can also refer to a larger area where the wet materials have absorbed moisture minimally. Little or no wet carpet or cushion is present in Class 1 Waters.

Class 2: 

This involves a large amount of water, absorption, and evaporation.  We use this classification when the entire room with carpet and pad is affected. There is moisture in structural materials and substructure soil.

Class 3: 

This type involves the greatest amount of water, absorption, and evaporation. Water in this class may have come from overhead. Ceilings, walls, insulation, carpet, cushion, and sub-floor in virtually the entire area are saturated.

Class 4: 

This kind relates to specialty drying situations, such as wet materials with low permanence or porosity. These types of losses may require longer drying times and specialty drying methods.

If you have water damage, whichever the class may be, call SERVPRO® of Pulaski and Laurel Counties today! 

Your Appliances that Cause Water Damage

10/30/2018 (Permalink)

Follow these tips to keep your home from water damage.

No one wants to wake up to water damage in their home. It's never a pleasant experience to see your dishwasher has flooded your kitchen, or your air conditioner has leaked. 

Sometimes, you may not even know these appliances could cause such huge water damages. Here are some more household appliances that are a water damage waiting to happen: 

  • Hot Water Heater-it's one of the top five sources and a yearly inspection by a professional can take that percentage down. 
  • Air conditioner- have a professional install a drain pipe to keep water damage at bay.
  • Washing machine- if there is a leak that is a sure sign for future damage. Replace your hose every five years to help prevent this situation. 
  • Refrigerator- the defrost drain can have a leak or clog so it's best to flush the drain with hot water. 
  • Dishwasher- adding too much detergent and having a dishwasher over 9 years old can cause it to overflow. 

We hope you don't have a water damage, but if you do call SERVPRO® of Pulaski and Laurel Counties today. We are certified and have water restoration trained technicians who are here to help!

You have a flooded basement -- now what?

8/28/2018 (Permalink)

It's never fun to come home to a flooded basement. Flooded basements occur during storm season or a rainy day gone wrong. We don't want your cleanup process to be anything but easy! Here are some techniques you can use to make the process easier before we arrive:

  • Use wooden clothespins to hang up clothes, children’s stuffed animals, and photographs that may have been effected.
  • Make sure that furs and leather items dry separately and at room temperature.
  • Place aluminum foil or wood blocks between furniture and wet carpeting.
  • Remove upholstery and cushions for drying.
  • Remove any excess water by mopping or blotting until we arrive.

SERVPRO® of Pulaski and Laurel Counties is ready for any size disaster. If your basement floods, call us at (606) 877-216

Residents of Somerset, London, We are Here to Help with your Water Damage.

8/28/2018 (Permalink)

At SERVPRO® of Pulaski and Laurel Counties we want to make sure your home and/or business is handled by the best of the best. Our trained technicians are certified to help with your water damages. 

SERVPRO Franchise Professionals are trained to safely clean and restore your home, utilizing the following procedures:

  • Dispose of refuse
  • Utilize advanced drying and monitoring equipment.
  • Apply necessary treatments.
  • Inspect carpet pad/carpet and provide service.
  • Move and block furniture and contents.
  • Perform emergency water extraction.
  • Survey the extent of damage and inspect the premise for hidden moisture.
  • Measure temperature and humidity for drying analysis. 
  • Identify the source/type of water

If you have water damage to your home or business, call SERVPRO® of Pulaski and Laurel Counties today at 606-877-2160.

IICRC Water Damage Restoration Technician (WRT) Courses

8/8/2018 (Permalink)

Candace, our Marketing Rep, learning all about the best practices to clean up your water damage.

Our team recently went to Bowling Green, Kentucky for a three day course on becoming IICRC-accredited Water Damage Restoration Technician (WRT) certified. This course teaches basic education for technicians and other team members in the science and practice of water damage restoration. Our marketing team went to learn more ways to help our customers. Candace, our Marketing Representative said: "It's awesome that our company sends all team members to these training's. No one teaches their employees about their services better than SERVPRO. I can't wait to get back to Kentucky and start helping my customers with everything I've been taught in this course." This course covered extraction, basic containment and basic mold procedures. Our team is back and ready to make your damages "Like it never even happened."

Summer Time can Bring Broken Pipes for Your Home

5/11/2018 (Permalink)

Summer has arrived!

After a long winter of not being able to do yard work, gardening or working on that lawn you are so proud of – it is finally time to turn on that water spigot outside and get to work! 

Unfortunately, that water spigot has a surprise in store for you.  Many times, these outside sources of water freeze during the winter time without anyone knowing that they are frozen.  Only when someone finally turns on the water for the first time does the damaged pipe become known. SERVPRO® of Pike, Floyd, & Knott Counties handles many of these calls each spring.  Someone comes in from a good day of work in the yard to find a flooded house or flooded basement from that water pipe they just had on.

Let the water damage experts at SERVPRO® of Pike, Floyd, & Knott Counties take care of any of your water damage needs. Enjoy the summer time and call SERVPRO if you need us! 

Home Pool Safety

5/9/2018 (Permalink)

We hope your pool doesn't cause water damage, but if it does --call SERVPRO® of Pulaski and Laurel Counties.

It's summertime (finally!) It's time for sprinklers, swimming pools, cookouts, and catching fireflies as the sun goes down. It's all fun and games, but there's ways for the fun to be ruined. SERVPRO® of Pulaski and Laurel Counties wants you and your family to be safe this season. 

Our friends at Red Cross have some safety tips for Home Swimming Pool Safety that we'd like to share with you: 

  • Secure your swimming pool with the right barriers between the pool and the outside
  • ALWAYS supervise anyone (children and adults) who don't know how to swim
  • Keep life saving devices nearby, like life jackets 
  • Enforce rules and regulations for the pool that everyone knows upon entry 

It's a fun time for all --let's keep it safe too!

Let's go to the beach --let's go get away!

5/9/2018 (Permalink)

It's that time of year again where swimsuits are being packed and sunscreen is being applied --it's beach season! 

We are excited for our customers to get away for the summer and enjoy all the sun and sea salt life has to offer. There are a few things to keep in mind when vacationing at the beach. 

Here are a few safety tips from our friends at the American Red Cross: 

  • Have young children and inexperienced swimmers wear appropriately approved life jackets 
  • Pay close attention to children and the elderly while at the beach 
  • Keep a close watch on oceanic life --jellyfish, starfish, and patches of plants (leave these alone) 

We hope everyone has a great vacation season, and enjoys the beach! It's always important to have some fun!

Black Vs. Grey Water

5/1/2018 (Permalink)

There are two different types of water that can impact your home during a flood or water damage emergency. 

There is a big difference between grey and black water in your home. 

Grey Water: can come from contaminants from shower and sink drains, the washer drain, the dishwasher drain, and aquariums. These can all contain containments that are harmful to your health. 

Black Water: can come from sewage or flood waters. These can contain harmful bacteria and other harmful life threatening diseases.

While both waters are dangerous in their own ways, any time you have a water damage it is best to get it cleaned by a professional. Call SERVPRO® of Pulaski and Laurel Counties today to make your water damage "Like it never even happened."

Water Damage Reaches More Than Just Your Home

2/23/2018 (Permalink)

According to FEMA, it's important to check your vehicle prior to emergencies!

Here at SERVPRO® of Pulaski and Laurel Counties, we are all too familiar with water damage in homes. But, you should be aware water damage doesn’t just occur in homes, and usually impacts cars and roadways first. We are here to help with some tips from FEMA on how to keep you and your family safe on the road:

  • Keep your gas tank full.
  • Keep your tires up to date so they have good pressure and are less likely to slide on slick roadways.
  • Do NOT drive through a flooded area --even six inches can cause a car to lose control.
  • Should a power line fall on your car, stay inside the vehicle until a trained professional removes the wires.
  • Simply watch the weather and be aware of what is to come when there is a storm and flood warning.

And, as always, when water damage impacts your home --we are #HeretoHelp! 

How to Prevent Bursting Pipes: Helpful Hints!

1/5/2018 (Permalink)

Water damages are going to happen, but following these tips lessen the chance!

Whether you’re in London, Somerset, Science Hill, or Corbin –bursting pipes come hand-in-hand with this bitterly cold weather. It’s never fun to come home to water damage steadily climbing the walls of your home. No one ever wants structure issues, but especially during these cold months. We’re here to help and bring you tips on how to prevent those bursting pipes and potentially save you a ton in damages.

Follow these tips:

  1. Wrap Outside Faucets!
  2. Caulk around pipes where they enter the house.
  3. Disconnect garden hoses.
  4. Drain in-ground sprinklers (check a manufacturer’s guide to this)

We hope you don’t need us, but if you do –don’t hesitate to call us at (606) 877-2160. We are here to make your winter weather damage “Like it never even happened.”

Commercial Priority Response: Why SERVPRO is leading the industry!

12/14/2017 (Permalink)

Our Commercial Marketing Representative showcasing one of our large loss trailers.

For commercial properties, down time, because of a fire, water, or other type of loss, can put a real strain on operations. That’s why SERVPRO® of Pulaski and Laurel Counties are members of a National Team of Priority Responders with an extensive support network. This network allows us to call on a large labor base and expands our ability and resources to service the restoration needs of our valued commercial clients. We proudly serve locally, but extend our reach as do others to help your local SERVPRO during a time of large loss.

With years of experience, it’s no wonder SERVPRO is known nationally as a commercial restoration leader. Whether it be: property management, healthcare, education, or hospitality --you can count on us as your service for commercial fire and water restoration.

Residents of Pulaski and Laurel Counties: You Wake Up in Water –What do you do next? 

8/29/2017 (Permalink)

A homeowner or business owner’s worst nightmare is waking up or walking into standing water. It’s a sure-fire way to ruin even the best of days. SERVPRO is here to help when water or flood damage occurs. We get there as quickly as we can, but until we arrive here are some steps you can take to make things go smoother:

  • Identify the source and stop the leaking or flooding.
  • Turn off the water source, if the leaking or flooding is coming from a burst pipe or water main.
  • Try to stop anymore leaking or flooding through roof’s or windows.
  • Move wet items to dry places.
  • Document the damage the best way you can and take photographs.

We hope this doesn’t happen to your home or business, but if it does, call us today at (606) 877-2160. We’ll make the disaster “Like it never even happened.”

How do I clean up a flooded basement?

8/29/2017 (Permalink)

One of the most common areas that flood in our homes are our basements. The water seeps in from different places and can ruin many beloved items. Typically, garages are near basements and can run into the same treatment. Water damage requires a professional to make sure you steer clear of possible mold damage. Here are some techniques you can use to make the process easier before we arrive:

  • Use wooden clothespins to hang up clothes, children’s stuffed animals, and photographs that may have been effected.
  • Make sure that furs and leather items dry separately and at room temperature.
  • Place aluminum foil or wood blocks between furniture and wet carpeting.
  • Remove upholstery and cushions for drying.
  • Remove any excess water by mopping or blotting until we arrive.

SERVPRO is ready for any size disaster. If your basement floods, call us at (606) 877-2160.

Floods: Before, During, and After –be prepared!

8/11/2017 (Permalink)

SERVPRO® of Pulaski and Laurel Counties are Here to Help with your water damage --if a flood should hit the Central Kentucky area!

Flooding can happen anywhere at any time. Residents of Pulaski and Laurel Counties --the best way to be prepared for a flood is to know the warning terms:

  • Flash Flood- means flooding is possible.
  • Flash Flood Watch-flash flooding is possible.
  • Flood Warning- flooding is occurring or will occur soon.
  • Flash Flood Warning- a flash flood is occurring; seek high ground immediately.

Our friends at FEMA (Federal Emergency Management Agency) have brought you tips on how to prepare for a flood or flooding in your area.

Before the Flood: Have a professional elevate the furnace, water heater, and electric panel.

During the Flood: Disconnect appliances, don’t walk through electrical equipment, and turn off the main switches on utilities.

After the Flood: Listen to the news to find out if water is safe to drink again, avoid standing water (as it can carry disease), and only return home when authorities have deemed it safe.

If flood damages hit your area, call SERVPRO® of Pulaski and Laurel Counties! We are Here to Help!

Here to Help EDUCATE!

5/23/2017 (Permalink)

Recently, one of our Franchise owners, Mike Parsons, and Marketing Manager Ashley Kovaleski had the opportunity to attend a Continuing Education Certification Class in Elizabethtown, KY.  Mike and Ashley have a goal of becoming certified to teach continuing education (CE) courses to area insurance professional who are required to receive 24 credits bi-annually. 

CE classes are critical to our insurance customers, and we are thrilled to have the opportunity to work toward this certification.  Some classes that are IICRC approved include Restoring Contaminated Buildings & Mitigation Awareness and Response Seminar, Mitigation Awareness and Response Seminar & Understanding Mold in the Restoration Industry, and Fire Damage Restoration just to name a few.

We hope to have the ability to offer several classes that will benefit both residential and commercial customers in the near future!  Stay tuned for updates. If you would like more information about our Continuing Education course offerings, please send us an email at marketing@SERVPROofpulaskilaurel.com

 

Local SERVPRO® Employees Go the Extra Mile for Your Water Restoration Needs

5/18/2017 (Permalink)

SERVPRO® professional Daniel Thompson discussing water restoration.

Recently, 5 of your trusted local SERVPRO® employees attended the IICRC Water Damage Restoration Technician Course (WRT) in Bowling Green, KY.  The Institute of Inspection, Cleaning, and Restoration Certification (IICRC) is a non-profit organization that develops a variety of certifications geared toward restoration services.  Their goal is to ensure that consumers are getting quality service from technicians who understand the importance of a quick response and immediate remediation of their water damage. 

Technicians Billy Wilson and Ronnie Henson of London, technician David Patrick of Prestonsburg, Crew Chief Madeline BenDavid of Berea, and Marketing Manager Ashley Kovaleski of Richmond were all in attendance for the class.  They were all able to freshen up their skills and build upon their varying levels of expertise.  Topics covered included safety, psychrometry, drying theory, equipment and supplies, emergency services, on-going inspections and drying services, restoration services, drying difficult situations, and specialized drying processes. 

All 5 employees were able to test for certification and are eagerly awaiting their results.  With the WRT course under their belts they are all trained and ready to assist you with any of your water restoration needs!

Spring Time – Broken Pipe Time!

5/5/2017 (Permalink)

Warmer weather is finally here!  After a long winter of not being able to do yard work, gardening or working on that lawn you are so proud of – it is finally time to turn on that water spigot outside and get to work!  Unfortunately, that water spigot has a surprise in store for you.  Many times, these outside sources of water freeze during the winter time unbeknownst to anyone.  Only when someone finally turns on the water for the first time does the damaged pipe reveal itself. SERVPRO® of Pulaski and Laurel Counties handles many of these calls each spring.  Someone comes in from a good day of work in the yard to find a flooded house or flooded basement from that water pipe they just had on.  Let the water damage experts at SERVPRO® of Pulaski and Laurel Counties take care of any of your water damage needs.  Enjoy the spring time and call SERVPRO if you need us! 

Faster to any Water Damage Event

8/3/2016 (Permalink)

SERVPRO of Pulaski & Laurel Counties provides 24 hour fire and water damage restoration service.

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Pulaski & Laurel Counties provide emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Pulaski & Laurel Counties arrive quickly and start the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 –606-877-2160

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.
  • Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.
  • 48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.
  • More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.