Recent Posts

Roof Damage in Corbin

7/24/2020 (Permalink)

A severe thunderstorm in Corbin, Kentucky caused major roof damage for one family. 

Their roof had several spots of damage from heavy winds during a recent thunderstorm. Our offices were called because one of the family members remembered seeing an ad that we did roof tarping. 

Roof tarping may not seem like much, but when your home has holes in the roof and water spilling in from storm rains --a properly tarped roof can feel like a life saver. 

After our teams came in to tarp the room and protect the rest of the home for more storm damage, our team of trained reconstruction technicians came to help finish up with the little amount of water damage that had entered the home before the homeowners could call us. 

These homeowners were so thankful for the work SERVPRO® of Pulaski and Laurel Counties had done for them and their home. 

They know if a storm occurs again and gives their home roof damages --they can call us!

Water Damage occurs in London, Kentucky Basement

7/21/2020 (Permalink)

padding on the floor Our office is here to help with your water damages in Pulaski and Laurel Counties.

London, KY Water Damage in Basement

When water from a flood came into a family's home in London, Kentucky --they knew who to call. This family drives by our London office, and knew we specialized in water damage cleanup. 

The finished basement had full carpet and a bathroom that were all flooded. The tiles had to come up, along with the carpet and padding. 

The wall had to be cut a few inches because the drywall and insulation were both wet from the water damage leaking into the walls. After our water technicians team set equipment and parts were dried completely --our reconstruction team came to finish the job.

Thankfully, SERVPRO® of Pulaski and Laurel Counties has a reconstruction division. They were able to get our subcontractors information quickly to the customers. We helped coordinate new flooring and new drywall and painters for where we had to cut the wall a few inches up from the standing water. 

Our team of trained technicians and managers helped our customer get their basement back. They knew who would have a plan, who would be there to help, and who would do the job right for the customers. 

Why Dry Ice Blasting?

7/13/2020 (Permalink)

man in white tyvek suit with wand Call us today for more information on your dry ice blasting for a fire damage clean-up.

Why dry ice blasting?

When you have a fire damage, the last problem you want to have is worrying about how it is going to be cleaned. 

There is typical fire cleaning, but sometimes fire damages create a thick char and smoke damage that creates a need for a different type of cleaning.

Dry ice blasting is a type of blasting method that uses dry ice pellets (CO2 in solid form) as the blasting material that cleans off the char and smoke debris. The process is environmentally friendly and provides a fast and effective alternative to traditional methods of cleaning.

Dry Ice Blasting has become the preferred method to remove smoke soot, vaporized synthetic resins, and char. Dry ice blasting can reduce or eliminate the musty burnt smell that results from fire and smoke damages in a home.

Typically, the technician puts on PPE before performing this task depending on the severity of the smoke and char. The ice blast can create a dirty environment once it is blasted off the wall or smoke damaged items. 

In the photo, you can see our technician blasting smoke damage off a fireplace in a basement of a home in Somerset. The process can take several days or weeks to complete depending on the severity of the damages. 

It takes a trained technician to complete this process. We have trained ice blasting technicians to help our customers get their homes back to "Like it never even happened," condition. 

If you home is damaged by fire, call our offices today. We have more information on ice blasting available. 

Unexpected Place that Cause Fire Damages

5/22/2020 (Permalink)

We all know about the kitchen fires, the cigarette fires, and the electrical fires that cause severe damage in homes. There is another kind of fire that causes over 34% of home fires each year: Dryer Vents. Failure to clean these drying vents are causing more and more fire damage in homes each year. 

Dryer vents cause a number of damages in homes. Sometimes we turn the dryer on and go to bed, or leave the home, or sometimes leave for vacation --and our dryers cause fire damages to our homes. When those dryer vents are not properly cleaned out, the particles can sometimes build up and spark a flame.

During holiday weekends, unexpected damages can occur. If you return home and need SERVPRO® of Pulaski and Laurel Counties, call us at 606-877-2160.

Storm Season is Here --and we are Here to Help!

5/22/2020 (Permalink)

It does not matter the time of year, the day of the week, or the hour of the day --when storms call, SERVPRO® of Pulaski and Laurel Counties answers. 

Storm season is upon us, which means we are headed to storm at any time. We manage our teams back home, but also send our production team and production managers onto the scene of the storms. The wind, rain, and storm damage usually need a few other pairs of hands to help with the emergency damages. We begin by getting jobs from the local SERVPRO, and they send us who needs the help. We are on the job site usually within one to two days, depending on travel time. 

We are here to help customers get back on their feet after storms hit the area. 

We know storms do not back down, and neither do we. Call us today at 606-877-2160 for storm assistance. 

Certified: SERVPRO Cleaned – a defensive cleaning program

5/21/2020 (Permalink)

Table tent signs describing the Certified: SERVPRO Cleaned program on top of a wooden table. Call us today at 606-877-2160.

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Pulaski and Laurel Counties today at  606-877-2160 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

Water Damage Equipment: How we can help your home water damage

4/30/2020 (Permalink)

Water Damage Restoration Tools

Water damage restoration involves more than just extracting and drying the wet areas in someone's home. They need to understand the extent of the leak or flooding and the specific requirements of the space. We have specific tools to help identify where and when water damage has taken place. 

SERVPRO® of Pulaski and Laurel Counties uses a range of moisture monitoring and evaluation equipment to determine the scale of the problem. Consistent supervision is essential, as drying equipment requires regular checks and adjustments for optimal results. Our technicians must use this equipment to know when and how the water damage has dried.


Moisture Meters
Moisture meters are one of the first pieces of equipment our technicians would use during a water damage. However, they are excellent at detecting hidden leaks and areas of concealed moisture. 

To figure out what is causing the surface of the wall to feel cold and wet, the technicians have to take measurements. They may insert the reader a short distance into the plaster or drywall. 

Infrared Cameras
In most cases, the source of the moisture is evident. It comes from a cracked pipe, a blocked drain, an overflowing toilet, or some other residential emergency. In cases where it is not clear, infrared cameras are good at detecting tell-tale changes in surface temperature.

Borescopes
The borescope has a lot in common with the pinhole reader, but it is a little more high-tech. However, instead of there being a sensitive component at one end, there is an eyepiece. It gets inserted inside a surface, where a leak is suspected. The area where damage has occurred could be inside a duct, an HVAC system, a plaster wall, or behind a cabinet.

No matter what piece of equipment is used, SERVPRO® of Pulaski and Laurel Counties is here to help with your water damages! 

Now is the time to prepare!

4/30/2020 (Permalink)

From pandemic preparation to emergency damage response: 

As we have all seen recently within the pandemic, planning is key to fighting any emergency.

Right now is the perfect opportunity to review your emergency plan. Emergencies can happen unexpectedly in any community. Tornado outbreaks, river floods, flash floods, historic earthquakes, and even water main breaks and power outages in U.S. cities affecting millions of people for days at a time. 

The more you know about what to do in an emergency, the more confident and secure you will feel in your abilities to manage through a disaster. Preparation is the key to making it through any size disaster, whether it is a small water leak, a large fire, or an area flood. 

Now is the time to create your plan. We have emergency readiness profiles to help your business stay prepared. Call your local SERVPRO® of Pulaski and Laurel Counties at 606-877-2160 to help you create your plan to be ready!

Re-Open Cleaning for the London, Somerset, Corbin, or surrounding areas

4/24/2020 (Permalink)

a couple of doctors on a green background with letters SERVPRO® of Pulaski and Laurel Counties at 606-877-2160.

Re-Opening Cleaning Services

We are prepared during this unprecedented time to clean and disinfect your home or business according to the protocols set forth by the CDC.

We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis. Our professionals are trained to perform a proactive cleanup that involves facility or structure cleaning and disinfection. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of waste.

We offer an electrostatic spraying to help reach other areas that are not easily reached by regular cleanup procedures. 

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

    • Kitchen/Food Areas
    • Bathrooms
    • Schools/Classrooms
    • Offices
    • Retail Spaces
    • Water Fountains
    • Shelving/Racks
    • Sales Counters
    • Carpets and Rugs
    • Stair Handrails
    • Elevator Cars
    • Playground Equipment
    • Fitness Equipment

If your office or commercial space need cleaning during the re-opening phases, give SERVPRO® of Pulaski and Laurel Counties a call at 606-877-2160.

Who to trust with dealing with a fire or smoke damage in your home?

4/23/2020 (Permalink)

Fire damage can leave you reeling from considerable losses that may be hard to recoup depending on how long you wait to remedy the problem. After contacting first responders to handle a fire accident, the next call should be to a professional fire damage restoration service. The time you wait to have a restoration company to come and clear up the resulting destruction will dictate how bad the situation gets.

Smoke damage and soot damage will continue to devastate your property the longer it goes uncleared. The advanced equipment and techniques that restoration services utilize are a few reasons to call a fire cleanup crew. However, you must be certain that the people responsible for the restoration process are suitable. Even though you may not have enough time to do proper research, keep a few tips in mind:

  • Range of Service
  • Certifications
  • Experience
  • Training

Trust your local SERVPRO® of Pulaski and Laurel Counties with your fire or smoke damage. Call today for more information at 606-877-2160.