Recent Posts

Flood Damage and Flood Insurance in your London Home

7/23/2021 (Permalink)

Did you know most people do not have flood insurance on their London Homes?

When floods occur, SERVPRO® of Pulaski and Laurel Counties gets an influx of calls. Water damage infiltrates every and any part of your home when it comes to flood water. 

When it comes to insurance and water damage, we know the drill and so do most homeowners; however, when it comes to floodwaters, insurance can have different choices. 

Before storm season fires up, it is best to sit down with your insurance agent and ask about flood coverage. If floodwaters come into your home, there can be a risk it is not covered because of the additional coverage it takes for insurance companies to payout. There can be additional policies to ask about and the extra cost. 

if you experience flooding in your area or even if there is a small risk, be proactive to find out about your local insurance coverage. It is better to save your London home or business money now by asking about flood coverage if water damage from flooding occurs throughout the year. 

When Contaminated Flood Water Comes into your Home

7/22/2021 (Permalink)

Flood Water 101

When floodwaters come into your London home, whether it be from a summer storm or major flooding events, they contain contamination. 

Floodwaters are considered category 3 waters. 

What is category 3 water? 

Category 3 water contains anythings from bacteria, chemicals, sewage, and debris or dirt from the outside. If water gets in your London or Somerset home from flooding make sure to keep your family and pets away from it. 

What to do with your home in category 3 water?

The best way to handle category 3 water is to call a water damage restoration specialist. We are certified and trained with protective equipment and gear to get the water removed from floors, walls, and ceilings that have been contaminated. After the water is extracted, materials and structure that it touched will have to be promptly removed. 

Call the professionals to help with the floodwaters that have contaminated your London or Somerset home. 

Water Damage: Don't Wait!

7/19/2021 (Permalink)

woman holding a bucket cleaning up water Call us today for more information on how we can help you!

When water intrudes into your home, it can be tempting to try to clean it yourself and then call professionals, if that does not work. 

But, the professionals are telling you to not wait to call for help. We know it can be overwhelming and cause panic when there is water developing in your home. The best way thing to do is help the situation is to call us so we can act quickly.

When water gets into parts of your home, it can cause damages to your home that is costly and dangerous. Trying to fix this situation yourself can only slow the process. Our team can bring in water extractors and truck-mounted water extractors that can pump out gallons of water fast and efficiently.

Our SERVPRO® of Pulaski and Laurel Counties technicians can use moisture detection tools, thermal cameras, and moisture probes to detect water damage in areas that you cannot see or feel. Using our process of water damage remediation can help speed the process and create a more successful rate of fast drying. 

In case of water damage in your home, call our offices at 606-877-2160. 

Grilling Safety!

7/9/2021 (Permalink)

Summertime: Grilling Edition

It's that time of year when the grill gets going and family and friends head over for a cookout. When the grilling occurs, it is always time for grilling safety. 

Grills can be a fun summer activity, but there are ways to make sure the barbecue is safe for you and your family. 
Here are a few tips for grilling season: 

  1. Make sure to keep the grill away from any structures, like your home, and away from over-hanging trees or branches. 
  2. Keep the grill clean. You want to make sure things are cooling off before cleaning them and keeping coals in metal containers to throw them away.
  3. Always keep your grill stable and on stable ground. 
  4. Check for leaks in your grills that are gas. 
  5. Make sure to never leave a grill unattended around pets or children. Making sure there is supervision when the grill is hot even after it has been turned off or put out.

Keep these tips in mind this summer when you're firing up the grill for a family barbecue. Safety is key when it comes to having summer fun!

After the Storm: Business/Commercial Properties

5/21/2021 (Permalink)

When a storm hits your business there are a variety of factors to consider. There are steps you can take to stay in business after a disaster has occurred. 

The best way to stay in business is to take steps to create a plan with your employees. 

  • Plan to stay in business 
  • Encourage Your Employees 
  • Protect Your Investment

The best way to stay in business is to create a plan to minimize business interruption, which is typically where most businesses lose money after a disaster. Losing means possibly losing employees, products, customers, and many other factors. To minimize business interruption make a plan. Know exactly how to contact emergency responders, emergency water remediation specialists, and other officials that can help get your business back on track. 

Here at SERVPRO® of Pulaski and Laurel Counties, we have an Emergency Readiness Plan, or an ERP, to help take steps towards creating that emergency plan of action. 

Matterport Services

5/20/2021 (Permalink)

matterport camera Matterport imaging system is a reliable resource for creating a schematic and high-tech system.

Have you ever heard of the digital imaging system called, Matterport? 

A digital imaging system that can take 360 photos. This new technology is used in real estate, commercial buildings, insurance, and other areas. There are a variety of instances where a Matterport could be beneficial to insurance agents, customers, and commercial owners or/ property managers. 

With these technologies, you can create Emergency Readiness Profiles (ERP's) for your business. ERPs are a resource we offer that creates a profile of all of a building's contacts and emergency information. These ERPs will create profiles that keep pertinent information, imaging, and contacts when an emergency occurs in your business.

Other factors to consider when it comes to Matterports are below: 

  • highest documentation accuracy
  • time savings
  • preloss value

If your home or business needs our Matterport service, contact our office today for more information. 

Fire Alarms: Why are they important?

5/12/2021 (Permalink)

smoke and fire alarm Remember, go check your fire alarms!

Fire Alarms

The possibility for a fire is always there. It is best to be safe than sorry, and the best way to prepare is by having a fire alarm. There are a few ways to keep fire alarms updated and working in the most efficient way:

Here's what you need to know

  • Install smoke alarms in every single room and outside. Install alarms on every level of the home. 
  • Smoke alarms should be interconnected. When one sounds, they all sound. 
  • Depending on the square footage, depends on how many alarms you may need.
  • Test your smoke alarms at least once a month. Press the test button to be sure the alarm is working. If the alarm still does not work replace the batteries, and if it still doesn’t work replace it.
  • When a smoke alarm sounds, get outside and stay outside. 
  • Create a family plan, so you have a meeting place to make sure everyone is accounted for in the home.
  • Replace all smoke alarms in your home every 10 years, even if it still working.

WHY do you need a smoke alarm? 

  • In 2009-2013, smoke alarms sounded in more than half (53%) of the home fires reported to U.S. fire departments.
  • The death rate per 100 reported home fires was more than twice as high in homes that did not have any working smoke alarms compared to the rate in homes with working smoke alarms
  • Dead batteries caused one-quarter (24%) of the smoke alarm failures.
  • (Facts from the Red Cross and local fire departments)

When fire damages occur, the damage can be detrimental but keeping your family safe is the number one priority. Fire alarms help do that from the second a fire occurs in your home.

Crawl-Space Check

4/28/2021 (Permalink)

The space you forgot...

When buying a home, there may be a step that you do forget to check: the crawl space. The crawl space can harbor some unforgiving critters and water or mold. 

When getting a home inspection, or if you already have a crawl space, make sure to double-check the area. Here are a few questions to ask yourself about your crawl space:

  • Are there signs of entry from animals? 
  • Is there standing water? 
  • Is there mold present? 
  • Does it seem to hold moisture?

These questions can help protect your future home, or current home, from unwanted pests and water damage. A regular check on this area of your home is necessary for the health of the rest of the home above ground. 

If you think you have water in your crawl space, call our offices today so we can help. Reach us 24/7 and 365 at 606-877-2160.

Disaster Recovery Team

4/28/2021 (Permalink)

Storm Season

Storm season can be anything from a cat5 hurricane to high winds in your local area. 

Our disaster recovery team reaches far and wide from our local communities to whichever SERVPRO calls a storm response across the United States. 

Our team has the equipment, procedures, and training to respond to these types of damages. We are open 24/7 and 365 days for a reason. Storms do not take a day off, so neither do we. We are here to help when those storms cause damages that are not easily repaired. From water, to fire, to mold: storm damage can range across the board to what it can cause in your home or business. 

Trust the professionals who know how to help when disaster happens. We are faster to any size disaster!

Fire Damage Creates Odor Removal a Process

4/21/2021 (Permalink)

SERVPRO® of Pulaski and Laurel Counties and Odor Removal

Fire damages in your home can cause a lot of damages. They can even create a lasting impact on your home for months and years if the odors are not handled correctly.

What impacts an odor?

There are a variety of factors that causes odors to linger in your home after fire damages. Depending on the type of fire, the materials that were impacted, and the length of time that the fire lasted-- are all factors that illustrate how odors need to be removed.

How do odors get removed?

One method often falls to portable machines like thermal foggers. The machines can produce a gaseous compound that can penetrate services to reach trapped odor molecules and eliminate them from your home.

How does SERVPRO® of Pulaski and Laurel Counties remove odors in your home? 

There are a few different ways SERVPRO® of Pulaski and Laurel Counties might address odor removal in the most efficient method: 

  • ULV and Thermal Foggers 
  • Hydroxyl Machine 
  • Ozone Machine

Call our offices today to find out more information on how we can help get your odor removed.