Recent Posts

Our Storm Response Promise: 1 * 4 * 8

8/14/2019 (Permalink)

When a storm occurs, they can be scary for home owners. The even scarier part --when a storm damages your home and you need help. Your local SERVPRO® of Pulaski and Laurel Counties has a way to get to our customers faster. We have a 1,4, 8 policy. Our policy states:

  • One hour from a notice of loss, we will have a SERVPRO professional contact you.
  • Four hours of loss a SERVPRO professional will be on site to start mitigation, if necessary.
  • Eight business hours after a loss, we will have a verbal briefing of the scope communicated to you.

No matter if it's 2:00 on a Wednesday or midnight on a Friday night, SERVPRO® of Pulaski and Laurel Counties is here to help with your after hours emergencies and following our 1,4,8 water damage promise. 

Financing your Water Damage

7/26/2019 (Permalink)

Water damage can occur at any given moment. It does matter care if you or home, day or night, or if your insurance covers it or not. 

What a lot of customers do not realize is that some types of water damage may not be covered under their policy. 

Flooding for example is not covered under the majority of structural and content approved insurance policies. 

When flooding happens in your home, we want you to know you still have options. 

It is important to still get water damage cleaned up when it occurs in your home. We offer financing to help with that. We work with you on your payment plans to get your water damage covered with us. 

Call us today for a free estimate at 606-877-2160.

Mold Damage in Your Boat House

6/27/2019 (Permalink)

The areas of Corbin, Somerset, London, and surrounding areas have a lot of lake homes, which includes a lot of water. 

You may not be at your lake home every day, and emergencies can occur. When you have water damage at your lake home, there could be a variety of reasons. 

One thing you need to make sure of is when the water damage occurred. 

If water damage has occurred and it was not cleaned up after 48 hours, mold damage is sure to be present. 

Sometimes you may not know when the water damage occurred, because of not being there day to day. This is when you need to have the area checked for mold damage. 

SERVPRO® of Pulaski & Laurel Counties offers mold damage testing. 

Our mold testing lets you know what kind of mold we are dealing with before we try to clean the damage. 

Trust us with your mold damage today.

Commercial Services- SERVPRO® of Pulaski and Laurel Counties has your back!

6/18/2019 (Permalink)

Commercial Commercial Services- SERVPRO® of Pulaski and Laurel Counties has your back! We have commercial services available for a variety of different needs for your business.

Commercial Property Owners

SERVPRO® of Pulaski & Laurel Counties is known for being able to clean up residential properties and make it "Like it never even happened." Did you know that we clean up commercial properties as well? 

If you did, well here' s a reminder, but if you didn't we have a variety of commercial services to offer you. Here are a few examples of the commercial services we provide:

  • Small Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • High-Rise Residential
  • Manufacturing & Industrial
  • Government/Military
  • Universities
  • Schools
  • Restaurants
  • Commercial Disaster Recovery Services 

We are available 24 hours a day/365 days a year -- to get your business back up and running. Our expertise includes restoration services for fire and water damage, including electronics restoration and document drying. We are also your business’s best resource for mold remediation. We not only offer mold remediation, but also mold testing. Our customers come first, and we want to know exactly what kind of mold we are dealing with to give you the best service possible.

Learn more about our commercial restoration services by calling SERVPRO® of Pulaski & Laurel Counties at 606-877-2160.

It's that time again --storm time.

5/31/2019 (Permalink)

It does not matter the time of year, the day of the week, or the hour of the day --when storms call, SERVPRO® of Pulaski and Laurel Counties answers. Storms do not wait on daylight hours and neither do we. 

We got the call just this week to head back to Iowa. There are more storms sweeping the west, and they needed our help. We manage our teams back home, but also send our production team and production managers onto the scene of the storms. The wind, rain, and storm damage in Iowa needed a few other pairs of hands to help with the emergency damages. We begin by getting jobs from the local SERVPRO, and they send us who needs the help. We are on the job site usually within one to two days, depending on travel time. 

We are here to help the SERVPRO's and the customers get back on their feet after storms hit the area. 

We know storms do not back down, and neither do we. 

Ways to Beat the Heat this Summer

5/31/2019 (Permalink)

This summer has already started out with a bang! With temperatures rising, know the tips now on how to beat the heat. 

When being outside all day consider these tips: 

  1. Keep several water bottles handy and in coolers to keep them nice and cold!
  2. Try to wear and reapply sunscreen *and bring a hat* to keep the sun rays at bay. 
  3. Take breaks! We cannot stress this one enough. 
  4. Try not to dress heavily or wear dark clothing that can attract the sun. 
  5. Eat! Bring snacks and break for lunch when the time comes. 
  6. Always know when enough is enough, once temperatures reach a certain point, know that going inside is truly the best option.

Keeping these tips in mind when going into the sun can help make more pleasant days in the rays. 

Pulaski and Laurel Counties: Fire Damage Safety

5/22/2019 (Permalink)

Is your bedroom fire proof?

We are guessing the answer is no to that question. Majority of home fires are due to smoking in the bedroom. Think about it-- tons of bed linens, pillows, and clothes -- it's a fire hazard waiting to happen. 

The best way you can protect your home against fires (unless you are willing to fireproof your entire house) is to keep anything that can catch other things on fire out of the bedroom. 

Yes, that includes candles. 

Anything with an open flame can catch onto linen so quickly that your entire bedroom can be up in flames before you even realize it is happening. 

Keep open flames and tobacco products that can be ignited out of the bedroom too. It' the best way to keep your bedroom "fire-proof." We know other things can happen for fires to occur, but why not take out any hazards that are in your control? 

We want to keep you and your family safe -- follow these tips London, Somerset, Corbin, and Hyden to keep your home away from the flames.

Does my Insurance Policy Cover that?

5/7/2019 (Permalink)

The worst thing that can happen when you have a water damage is getting a surprise about your policy when you call your insurance company. 

Most basic homeowner's policies cover some degree of water damage (this does not include natural disasters like floods), however, where that coverage begins and ends depends on your individual policy and carrier.

If you’re concerned about emergency flooding, the first thing you should do is call your agent to determine what sort of coverage you have against water damage. Incidents like backup from the sewer and mold damage sustained after flooding often require additional coverage. Those concerned about substantial or sudden water damage should investigate the extra coverage options they provide.

It's always best to check with your insurance company every year to see what needs updated, what needs taken off, and to remind yourself what is covered when an emergency hits your home.

Structural Drying

5/1/2019 (Permalink)

Why choose SERVPRO® of Pulaski & Laurel Counties? 

We have specific tasks that include a series of procedures to make your water damage "Like it never even happened." 

We always start by making sure the water damage is contained and the water shut-off is in fact, off. 

We continue with: 

Water Extraction- remove moisture from structures 

Moisture Mapping - determining all of the impacted areas of the structure

Selective Demolition- Remove wet building materials that cannot be dried in place 

Containment- assuring that contaminated objects in water damage areas are not spread 

Evaporation Enhancement- remove moisture from building materials 

Dehumidification - remove water vapor from structures' environment 

Temperature Control - assisting in dehumidification and prevent mold growth 

Post-Drying Cleaning- remove any contaminants from dried building materials 

Our step-by-step process is to ensure your home is efficiently dried. Trust the professionals with your home!

Micro Storms

5/1/2019 (Permalink)

Mirco storms are storm events, but they roll out in a different way. We do not just help large storms teams in a large-loss situation. SERVPRO® of Pulaski & Laurel Counties are here to help other teams in their time of need. 

When storms or flooding happen, the local SERVPRO on a storm event may not need hundreds of other franchises on the scene. We will arrive to manage the volume during an early-warning system. 

We use our team to have rapid mobilization, pre-emptive action plans, and local management and pricing for customers. 

We use our local offices to call customers and our production team is usually already headed towards the city that needs our help. Once our team arrives they begin getting to work to help customers. 

We may be in other areas, but we are still here to help any and all of the green team customers.