Recent Posts

Frozen Pipes: How to Protect Your Home

1/17/2020 (Permalink)

our team against a green wall with a SERVPRO logo background Call your local SERVPRO® of Pulaski and Laurel Counties at 606-877-2160.

It's that time of the year when the temperature drops and creates frozen pipes in your home. The water that is left in the pipes expands when the temperature reaches above freezing and can bust the pipes in your home. Before frozen pipes occur --there are ways to protect your home. 

Check out these tips to keep your home free from water damage this winter season: 

1. Keep the heat on (use precaution when using space heaters, but they help to prevent pipes from freezing)

2.Apply heating tape

3. Add extra insulation to your pipes

4. Keep your cabinets open with pipes exposed underneath

5. Allow the faucet to drip, because running water relieves pressure in the system. 

SERVPRO® of Pulaski and Laurel Counties is here to help with your water damage --if your home is impacted by frozen pipes. London, Somerset, Corbin, and surrounding areas --call your local SERVPRO® of Pulaski and Laurel Counties at 606-877-2160.

Residents of London, Somerset, Corbin, and other areas: Here's how to prevent ice dams from damaging your home this winter!

11/23/2019 (Permalink)

ice dam snowflakes that are frozen Call our London office today at 606-877-2160 -- if you have more questions about ice dams and how to prevent them in your home.

An ice dam is a problem of house and building maintenance on sloping roofs during cold weather months. Ice dams on roofs tend to occur when accumulated snow on a sloping roof melts and flows down the roof, under the insulating blanket of snow, until it reaches below freezing temperature air. When the melted water reaches the freezing air, ice accumulates, forming a dam, and snow that melts later cannot drain properly through the dam. 

The damages that can happen because of an ice dam can be devastating. Ice dams may result in leaks through the roofing material, possibly resulting in damaged ceilings, walls, roof structure and insulation, damage or injury when the ice dam falls off or from attempts to remove ice dams.

The melting of roof snow comes from two reasons: Heat from inadequate roof insulation and heat leaks, and inadequate ventilation. This condition is called a warm roof and the heat conducted through the roof melts snow on those areas of the roof that are above heated living spaces, but the snow does not melt on roof overhangs. Also, a small amount of ice damming can occur from the normal freeze- thaw cycle melts snow on warm or sunny days.

The trick is to keep your roof cold. You want to avoid ice dams occurring to your home or business. To keep your roof cold, follow these three steps:

  1. Stop warm air from reaching your attic and roof. This typically stems from air leaks through your ceiling into your attic.  
  2. Go into your attic and check the depth of your attic insulation. 
  3. Attic ventilation draws in cold outdoor air and flushes out warmer attic air, cooling the attic and the roof in the process. If you don’t have enough ventilation in your attic this could be causing ice dams and you might want to look into adding come ventilation vents.

It can be hard to make your home "ice dam ready," but SERVPRO® of Pulaski and Laurel Counties is here to help with reconstruction needs to winterize your home.

It's that Holly Jolly Time of year Again

11/21/2019 (Permalink)

christmas trees and a servpro logo SERVPRO® of Pulaski and Laurel Counties is here to help with all your cleaning, and tree cleaning, needs for your home. Our number is 606-877-2160.

The Holiday Season is here! 

It's time to get your Christmas trees out of storage and back into your living room. Most people use artificial tree during the holiday season. When something has been put away in storage for most of the year --it can collect dust, mold, or other particles you do not want in the house with your family. 

Here are a few cleaning tips to use this season to make your tree troubles "Like it never even happened:" 


One of the foremost necessities in cleaning an artificial Christmas tree is to remove any dust clinging to its branches and needles. Using a static cling cloth, gently wipe it along the branches. 

Shake with Salt

If your tree needs something a bit more intensive, use some salt from your kitchen. This is a method that is effective for small trees or larger trees that come apart into smaller pieces. Add small trees or tree pieces to a large bag with a handful or two of Kosher salt, then vigorously shake. The salt will act as an abrasive cleaner, scrubbing away any dirt from branches. 

A Wash Down

For heavy cleaning, a light dusting won't be enough. At the start of decorating season, carefully wipe each branch down with a gentle, wet sponge. This will pick up the dust and dirt that settled between the needles while the tree was in storage. 


After your tree is clean, you'll still need to deodorize it from time to time. You can hide a scented air freshener intended in the branches of your tree to give it a seasonal scent. It's also a good idea to spritz the branches with an air freshener to keep the basement or storage scent away.

Professional Services

If you are too busy this holiday season to clean your tree, call a professional. SERVPRO® of Pulaski and Laurel Counties is here to help with all your cleaning, and even tree cleaning, needs for your home. 

Veteran's Initiative with SERVPRO® of Pulaski and Laurel Counties

11/12/2019 (Permalink)

american flag We love being part of a team that puts our Veteran's first.

“Honor to the soldier and sailor everywhere, who bravely bears his country's cause. Honor, also, to the citizen who cares for his brother in the field and serves, as he best can, the same cause.”
? Abraham Lincoln

SERVPRO® of Pulaski and Laurel Counties cares about our veterans. We do several events a year to honor local veterans. Our corporate offices who were bought by Blackstone in 2019 started a Blackstone Veterans Initiative. They made the following statement for our individual franchises: 

"SERVPRO is proud to announce our commitment to our service men and women!  We recognize that several of the jobs performed in the franchise are aligned with the duties carried out by our military veterans.  SERVPRO has committed to assist our franchises with more resources to aid them in finding, interviewing and hiring veterans to become part of your franchise team."

We are so excited to be a part of a team that honors and recognizes our service men and women. At our local franchise, we have already began taking strides to honor those, past and present, in uniform.  Keep an eye out on our Facebook page on Veteran's Day to see the Veteran's that already work for us. 

Veteran's Day Appreciation

11/9/2019 (Permalink)

american flag for veteran's day Enter SERVPRO® of Pulaski and Laurel Counties Veteran's Day contest on our Facebook page.

We love to honor our first responders and veterans. This Veteran's Day we are giving away a turkey to veteran's. 

SERVPRO® of Pulaski and Laurel Counties continues every day to honor our veteran's in the area. 

Every year we use a local contest to support our veterans. On our Facebook page we have created a contest for our followers to particulate in for the special people in their lives. 

All they have to do is tag a veteran they love on our Facebook post and share the post. One veteran will be chosen on Veteran's Day. 

On this day and everyday, SERVPRO® of Pulaski and Laurel Counties salutes those heroes who stood in the greatest times of need and continue to stand strong in the face of disaster. These heroes are the first responders and veterans who keep our communities safe in trying times. 

Give back and make a difference in your community this year.  

Heavy Foot Traffic this Holiday Season

11/4/2019 (Permalink)

wine spill on living room carpet Don't forget to call your carpet cleaning specialists, SERVPRO® of Pulaski and Laurel Counties.

During the holiday season your carpet will receive more foot traffic than normal. When this happens, it's hard to be happy with what you see once your guests have left for the night. 

When your family and friends are going in and out of your home these next few months, keep SERVPRO® of Pulaski and Laurel Counties in mind. 

You may not realize that we not only clean up water and fire damage, but we clean carpets, upholstery, and HVAC. Our trained hero technicians know all the right techniques to clean up any stains and spots on your home furniture.

Do not throw out your stained couch or get frustrated trying to clean your carpets on your own. Call us today. We are local in your area and we can clean it before your the next round of holiday guests pulls into your driveway. 

Why SERVPRO® of Pulaski and Laurel Counties- We're Local!

10/28/2019 (Permalink)

house on a map with a mailbox and servpro logo Trust the vendor who is local to be there for you during a water or fire damage.

Why choose SERVPRO® of Pulaski and Laurel Counties as your restoration vendor? 

We are local!

When you have a water damage at 3 in the morning the vendor you can count on it SERVPRO® of Pulaski and Laurel Counties. We are here for your 24/7 and 365 days a year. It will not take days or weeks for us to get to you. We have a promise to our customers. 

You want a real person to speak to when you are going through an emergency that is a part of your community. Our employees not only work, but live in your surrounding areas. 

It is like working with a member of the family instead of a stranger in your home. 

Trust the vendor who is local to be there for you during a water or fire damage. 

SERVPRO® of Pulaski and Laurel Counties provides Problem Resolution Assistance.

10/11/2019 (Permalink)

two employees working on paperwork for fire and water damage We are here to help 24/7 and 365 days a year for your fire and water damages.

Another one of the reason that SERVPRO® of Pulaski and Laurel Counties is the right restoration vendor choice is Problem Resolution Assistance.

Incidents Occur During Emergencies!

They’re part of loss management. The key to problem resolution is to react quickly and solve the problem. We provides highly trained customer service representatives that
understand your needs. Problems do happen, but
we help solve the issues as quickly as they arise. We’ll work toward a solution.

We have effective vendor training, file documentation audits, field supervision, and corporate supervision. 

Residents of London, Somerset, Middlesboro, Corbin and more: trust us to be the primary restoration company to come to your needs for fire, smoke, and water restoration. We are here to help 24/7 and 365 days a year.

Basement Flooding After Weekend Rains

10/2/2019 (Permalink)

dehumidifiers on a wet floor Do not let this become your home. Call us today!

A flood occurred in London, Kentucky. 

The homeowners were not home for the weekend. The flooding began through an non-insulated window in the garage. The water leaked into the garage and as the rain continued through the weekend the water leaked into the bedrooms in the basement of the home. 

The homeowners came home after the weekend to several inches of water in their home. 

They had to call SERVPRO® of Pulaski and Laurel Counties immediately. We sent a team out to their home. They sucked up the water that was still standing in some rooms. They began moving contents out of the home and drying them. After that the technicians set up air-movers and dehumidifiers to begin drying the home. 

After a week of drying the home was dried out and ready to move contents back into the home. The flooring did not have to be replaced because it was all concrete. The drywall was cut 2 feet up and was ready for the contractors to install drywall. The homeowners were happy to not have standing water anymore in their home. 

They said next time they would call us again to help with their water damages. 

If you need SERVPRO® of Pulaski and Laurel Counties, anytime 365 and 24/7.

Safety Tips to prevent Fire Damage this Fall

9/30/2019 (Permalink)

house with flames in it and SERVPRO logo Keep your house safe from fire damage this fall.

It's that time of year when summer turns to fall and with that comes fireplaces, heater use, fire damages, and needing a fire safety plan. We want your home and family to be safe this fall. SERVPRO® of Pulaski & Laurel Counties brings you safety tips to prevent fire in your home. 

Be aware when burning wood in your fireplace or wood stove.

  • Have your chimney and flue cleaned by a professional. Buildup in your chimney can create a perfect storm for fire damages. 
  • Clean your wood-stove and remove any clutter that has accumulated on or near the stove or fireplace. You want to make sure nothing can catch fire. 

Test your smoke alarms and COdetectors.

It is that time of year to change your CO2 detectors and smoke/fire alarm batteries. With a heightened chance of fire damage during the fall always keep in mind, when fall hits it is time to change those batteries. 

Make a fire safety plan.

One of the best ways to keep your family safe is to have a plan. When a fire occurs make sure your family is equipped with how and where to go in your home. Fires and smoke from the fire spread quickly, especially with children or senior citizens. Designate a meeting location away from the home where everyone knows to go, so it's easy to see who all has been accounted for from the home. Always make sure you have one person to call the fire department if a fire breaks out in your home. 

We hope you do not have fire damages, and that you follow these safety tips this fall. 

If you need help from fire damage restoration professionals in London, Corbin, Somerset, Pineville, and surrounding areas call SERVPRO® of Pulaski & Laurel Counties at 606-877-2160 today.