Recent Posts

Rainy Season: Water Damage Season

2/12/2019 (Permalink)

During the rainy season water damages occur more often than not. There are a variety of ways that water damage can occur even when you do everything right. But, there are ways to help prevent water damage from occurring in the first place: 

  1. Clear Gutters
  2. Check for Signs of Leakage
  3. Seal Windows and Doors
  4. Get Your Basement Inspected
  5. Prepare for Flooding

When you check your home for rainy season mishaps, be sure to keep SERVPRO® of Pulaski & Laurel Counties in mind. You want to have your home in the best care. We are the professional heroes who can make your water damage "Like it never even happened." 

Ice Dams Turn Into Water Damage

1/21/2019 (Permalink)

Why SERVPRO Ice Dams Turn Into Water Damage These pretty icicles turn into pretty ugly water damage!

During the winter time, there a variety of winter weather conditions that can alter your home or business. One type of damaging winter weather types is an ice dam. 

Ice dams are what happen when melted snow freezes at the bottom of your roof and melted water gets trapped by ice. The water damage occurs on your roof and finds it's way into your attic or other parts of your home. 

There are ways to prevent ice dams in your home, so that you do not have to call SERVPRO for water damage remediation:

  • make ceilings air tight so no warm air enters the attic,
  • replace old lighting with sealed fixtures,
  • boost ceiling/ roof insulation ,
  • insulate or seal attic access doors, and
  • fix cracks in your chimney flashing.

When removing ice and snow there are some tips to keep in mind. The last thing you want to do is damage your roof during the process of protecting your home. Here's what NOT to do:

1. Steer clear of removing ice with salt, chemicals or chippers. 

2. Do NOT install heating cable. 

3. Do NOT add roof vents that can compound the problem. 

Use these tips in your home or business to successfully avoid water or ice damage. We hope you do not have to deal with ice dams or water damage in your home, but sometimes nature causes damage no matter what we do.

If you do need water damage remediation --please do not hesitate to call us! 

Reach SERVPRO® of Pulaski and Laurel Counties at 606-877-2160.

We'll keep you from filing that claim!

12/3/2018 (Permalink)

Why SERVPRO We'll keep you from filing that claim! Don't let finances stop you from getting your home back to "Like it never even happened" condition.

Water or fire damages come when you least expect them.

The one thing to always help that is insurance. But, what happens when you do not want to file that insurance claim but you still need a cleanup crew. 

SERVPRO® of Pulaski and Laurel Counties offers financing. We have a financing program to help you out in your time of need. 

We know that your deductible could be high, your insurance might not cover this claim, or you could want to keep your rates down and not file a claim at all. 

Now is the time to call us! 

We have this option available because we know our customers need us and emergencies do not wait for finances to be perfect. 

We are here to help! We have partnered with Blue Sky to help you and financial needs. Call our offices today to get more information on our financing options. 

Classes of Water: How do they add up?

11/27/2018 (Permalink)

In water damage, there are a variety of factors that impact pricing, damage control, insurance, and other aspects. The classes of water can be broken up into four different categories. 

Class 1: 

This is when there is only a bit of water, absorption, and evaporation.  It means that a portion of a room or area is impacted. It can also refer to a larger area where the wet materials have absorbed moisture minimally. Little or no wet carpet or cushion is present in Class 1 Waters.

Class 2: 

This involves a large amount of water, absorption, and evaporation.  We use this classification when the entire room with carpet and pad is affected. There is moisture in structural materials and substructure soil.

Class 3: 

This type involves the greatest amount of water, absorption, and evaporation. Water in this class may have come from overhead. Ceilings, walls, insulation, carpet, cushion, and sub-floor in virtually the entire area are saturated.

Class 4: 

This kind relates to specialty drying situations, such as wet materials with low permanence or porosity. These types of losses may require longer drying times and specialty drying methods.

If you have water damage, whichever the class may be, call SERVPRO® of Pulaski and Laurel Counties today! 

SERVPRO's Local

11/19/2018 (Permalink)

When it comes to water damage look no further than your LOCAL SERVPRO® of Pulaski and Laurel Counties. 
Why SERVPRO? Because, we are your neighbors! 

We service the local area and are not an out-of-town restoration company. We can get to you faster, you probably have passed our building in London, and you can trust us to put your home in our hands. Some of the areas we service are listed below:

  • Somerset
  • London
  • North Corbin
  • Science Hill
  • Nancy
  • East Bernstadt
  • Eubank
  • Burnside
  • Ferguson
  • Bronston

We are proud to serve our local communities, call us today 606-877-2160. We are here to help 365- 24/7. When you call, we anwser. We want to make you water and fire damages "Like it never even happened." 

Fire loss?

11/19/2018 (Permalink)

Why SERVPRO Fire loss? This plate had heavy smoke damage on it. Our cleaned it and made it "Like it never even happened."

Have you had a fire-loss, but do not want to lose your fire-damaged items? 

Here at SERVPRO® of Pulaski and Laurel Counties we have your best interest in mind. We make sure your items are restorable before we suggest replacing them. 

We work with your insurance company to provide items that can be professionally cleaned and deodorized to preloss condition. We have special industry standard cleaning products, highly trained technicians, and a policy to help our customers with their fire damage to our full potential. 

We have a variety of items that be included in this process: 

  • furniture 
  • draperies
  • upholestery
  • electronics
  • art
  • flooring
  • walls
  • ceilings
  • HVAC air ducts 
  • and much more!

We won't cover up or mask odors --we seek out the source to make sure they do not linger around after we are gone. 

If you have smoke or soot damage, don't you want a professional to keep your beloved items safe? Call us today for a free estimate!

Why SERVPRO? Check out our 1-4-8 Response!

11/19/2018 (Permalink)

Why SERVPRO Why SERVPRO? Check out our 1-4-8 Response! Our motto is to get your home back to "Like it never even happened" --call us today at 606-877-2160.

Do you get tired of waiting on restoration professionals who say they will be there within an hour but it ends up being more like four or five hours? 

If you answered yes, SERVPRO® of Pulaski and Laurel Counties is here to help!

We have a special response system that provides us with guidelines to meet our customer halfway. We utilize SERVPRO's standard 1-4-8 rule.

1- Within one hour from a notice of loss, SERVPRO® of Pulaski and Laurel Counties will contact you to arrange services. 

4- Within four hours of a loss, SERVPRO® of Pulaski and Laurel Counties will be on site to start mitigation services. 

8- Within eight business days of on-site arrival a briefing of the scope will be communicated to the appropriate person. 

We never want you to miss out on getting the help you need! We want you to call SERVPRO today.

*Exceptions may apply under certain conditions such as a local catastrophic event or storm situation

SERVPRO Spooks It Forward, Again

11/2/2018 (Permalink)

Our annual Pumpkin Decorating contest went off without a hitch for the third year in a row. We had an amazing turn out with almost ten pumpkins entered. We had a ton of people participating whether they were liking or sharing or the one who wanted to win. 

The past two years the stakes have been higher, because not only does the winner get a free lunch for their office; they get to give a charity of their choice get $200 donated from SERVPRO. 

This year the winner of the pumpkin decorating contest came from Williamsburg. They chose the Humane Society of Whitley County. 

SERVPRO loves helping their community during their time of need when it comes to water, fire, and mold damage. We love it even more to give back to our community whenever we can!

Your Appliances that Cause Water Damage

10/30/2018 (Permalink)

Water Damage Your Appliances that Cause Water Damage Follow these tips to keep your home from water damage.

No one wants to wake up to water damage in their home. It's never a pleasant experience to see your dishwasher has flooded your kitchen, or your air conditioner has leaked. 

Sometimes, you may not even know these appliances could cause such huge water damages. Here are some more household appliances that are a water damage waiting to happen: 

  • Hot Water Heater-it's one of the top five sources and a yearly inspection by a professional can take that percentage down. 
  • Air conditioner- have a professional install a drain pipe to keep water damage at bay.
  • Washing machine- if there is a leak that is a sure sign for future damage. Replace your hose every five years to help prevent this situation. 
  • Refrigerator- the defrost drain can have a leak or clog so it's best to flush the drain with hot water. 
  • Dishwasher- adding too much detergent and having a dishwasher over 9 years old can cause it to overflow. 

We hope you don't have a water damage, but if you do call SERVPRO® of Pulaski and Laurel Counties today. We are certified and have water restoration trained technicians who are here to help!

Fire Safety Awareness for October

10/8/2018 (Permalink)

It's that time of year again where holidays are getting closer, you're cooking more, and fireplaces are being used more than ever. The month of October is all about Fire Safety. Take a look at these tips for staying safe:  

  1. LOOK for places fire could start. Take a good look around your home. Identify potential fire hazards and take care of them.
  2. LISTEN for the sound of the smoke alarm. You could only have minutes to escape safely once the smoke alarm sounds. Go to your outside meeting place, which should be a safe distance from the home and where everyone should know to meet.
  3. LEARN two ways out of every room and make sure all doors and windows leading outside open easily and are free of clutter.

We want you and your family to stay safe! Teach your family these tips to be aware for this upcoming season.