Recent Posts

Louisiana Storm Disaster-- We are Here to Help

10/3/2021 (Permalink)

storm trailer Our team in Louisiana!

Storm Damage Disasters in Louisiana

Our local community means the world to us. We love being a company that our community trusts and relies on when they need a helping hand. But, when other communities reach out for help, our team is ready to go. Take a look at some of the work our team faced during the recent hurricane work in Louisana in the past couple of months. Our team wants to share our thanks and appreciation for our Disaster Recovery Large Loss Professionals that have had their boots down in Louisiana for the past few weeks.

Thank you to our storm team for their passion and determination to help these communities affected by natural disasters. This is by no means easy work and their undertaking of these large loss projects shows their true character and dedication to serve communities in need while sacrificing time spent away from their families.

We're Local!

10/2/2021 (Permalink)

artwork Our marketing representative had a great time at the World Chicken Festival in London, Kentucky.

Why SERVPRO® of Pulaski and Laurel Counties? 

We are local! When you call for emergency services you want someone that can be there right when you need them. In your London home, when water damage occurs, we follow a 1-4-8 rule. We will be in contact within an hour, in 4 hours we will be on-site, and within 8 business hours, we will have a scope of the site. 

We can do all of this because we are in your neighborhood. We not only serve our local community, but we participate too. You can know that we live and work in the area. 

Our marketing representative recently took her children to the local World Chicken Festival. We had a great time meeting with other community members and supporting such a wonderful event. Trust your local team today to clean up your fire and water damage. 

Commercial Fire Damage in London

9/25/2021 (Permalink)

When a fire damage occurred in a London restaurant, we were here to help. 

Commercial Fire Damage

This London fire broke out because of a grease trap that caused build-up in the duct system. When the vapors of the fires in industrial kitchens go through the duct systems, the grease tends to cause a build-up. This build-up can cause fires, if not cleaned and taken care of properly.

How does an Emergency Readiness Profile help during an emergency?

This restaurant was prepared and had an Emergency Ready Plan with us so they knew who to call to minimize damage. After the fire was put out and the scene secure, we were on the scene to help. They had the correct contact numbers and how to turn off the water to minimize water damage after the sprinkler system went off. 

The owners were thankful they called us at SERVPRO of Pulaski and Laurel Counties. We began cleaning up the smoke and soot damage, next we will begin the reconstruction process. 

Here to Help!

We know how to handle fire damage once the smoke clears. Call us today for more information on our Emergency Readiness Profile, so you can be prepared like these customers were in case of an emergency.

Water Damage - Sewer Damage Do's and Don'ts for your London Home

9/20/2021 (Permalink)

Sewer Damage

Sewer damage creates a nasty, unsanitary situation when it happens in your Richmond home or business. It is a yucky mess that you should not expect to clean up by yourself. Call the professionals at SERVPRO® of Pulaski and Laurel Counties. We have years of experience cleaning up sewer damage, and we can help clean and keep you safe from harmful contaminants. Here are a few tips to remember, until help arrives: 

  • Get Ready for Cleanup- Try to keep the mess contained in an area. 
  • Start the Drying Process- Turn off water shut-offs and begin to mop up anything you can that can be discarded
  • Discard Contaminated Property- If contents have been contaminated, throw them out immediately, so they do not continue to cause moisture and bacteria to grow
  • Sanitize Everything- Clean, clean, and clean some more!
  • Call Professionals - We have Personal Protective Equipment (PPE) that will we use to safely and effectively clean and sanitize your surfaces. 

Please call us today for more information on we can safely and effectively clean up the sewer damage in your London home.

Fire Safety for Fall Bonfire Season

9/7/2021 (Permalink)

London residents throwing a bonfire this season? 

This time of year the weather is getting cooler, the leaves are crisp and falling, and everyone gets the urge to gather around a backyard fire pit. 

Fire pits are fun backyard activities, but they can pose some danger to your London home. 

Tips for Fire Pit Season:

  • Follow the directions that come with your fire pit (if they are included and store-bought).
  • Check the weather first. Make sure there are no heavy winds headed your way before you start the fire. 
  • Do not use flammable products in or around the fire pit. 
  • Keep your clothing away from the fire and do not wear any loose clothing. 
  • Keep pets and children away from the fire at all times. 
  • Keep a fire extinguisher, a bucket of water, and a safety kit around the fire at all times. 

After the fire is safely out, consider where to safely dispose of the ashes from the fire. Remember, have a safety kit and the local fire department's phone number handy in case your fire pit gets out of hand. 

Insurance and your Fire Pit 

Have you told your insurance company about your fire pit? You never know when the wind will pick up or unfortunate circumstances could cause things to go wrong. Make sure you disclose this information to your insurance company so if the fire pit causes fire damages, you and your home are covered. 

Stay safe this fall season and remember, if you have a fire or smoke damage to your London home, call our offices at 606-877-2160.

Microwave Safety for your Corbin Home

8/31/2021 (Permalink)

Microwaves and How to Extend Their Lifetimes

Microwaves are a great, quick, easy way to heat up food; however, they can create unsafe kitchen situations if not properly taken care of overtime. 

Here are a few ways to keep your microwave safe: 

  • Keep It Clean

The most important thing about a microwave is to keep it clean. Not only will bacteria build-up with splatters of food and grease, but it can make it unsafe. Grease and food debris can be the most common cause of the malfunctioning microwave.

  • Use It Correctly

Be sure to read and follow all directions on any microwavable prepared foods that you heat up. Remember not to heat up plastic that will melt, paper, or anything with tin foil. 

  • Check the Parts

Microwaves seem like a simple appliance, but they often contain several parts that need to be replaced or restored as time goes on. One of those is the ventilation filters. When pollutants build up over a six-month period, they need a way to be absorbed. The best way to do that is to get new ventilation filers every 3 to 6 months depending on your microwaves usage. 


A microwave that is not at peak performance may begin to fill your home with a smoke smell. When this occurs, you will need someone to restore your home and clean up a smoke (which sometimes is not visible to the untrained eye. Calling a professional to make sure an unkept microwave has not been causing an overage of smoke damage is the best way to create safety and sanitization in your home. 

Microwaves are a great modern convenience, but take care of them, so they do not cause a BIG modern problem. 

Heavy Rains and your London Home

8/23/2021 (Permalink)

Storm Season

When heavy rains hit during storm season, there are a few steps you can take to tackle these home emergencies: 

  • Double-check the insulation in your basement. Excessive amounts of rain in a short period of time can overload basement waterproofing systems, saturating the earth around your basement and then pushing in through foundation cracks. Have an expert inspect your basement to make sure it is properly protected from heavy storm rains.
  • Sometimes, basements that are perfectly protected can still flood, call your insurance provider to double-check your flood insurance. 
  • The position of your home can also impact flood damages. Check your landscaping and the slope of your lawn. Professional landscapers can help with this task. 

When your London or Corbin home is flooded with storm damage, call SERVPRO® of Pulaski and Laurel Counties today.

Water Damage in your London Business

8/18/2021 (Permalink)

Commercial Emergency Preparedness

When an emergency strikes the best way to combat it is to have a plan ahead of time. The best way to do that when you have your own business is to think of scenarios that could happen and prepare. 

We have listed a few ways you can prepare for when disaster strikes at your London business: 

Have a plan for evacuation:

When a natural disaster occurs, officials will recommend a rapid evacuation. The best way to make sure you have everyone accounted for and that your business is covered is to have a plan of how to leave it. If you need windows boarded, or roofing double-checked --do all of this before you have to evacuate if you have the time. Or you can do the maintenance before the storm and weather emergency season occurs. 

Check your insurance policy:

Make sure you have the right coverage for emergency disasters for your commercial policy. It is always best to have the right policy before a disaster occurs rather than have to add it on after and miss the coverage window. 

Store Documents Properly:

Documentation can make all the difference when a disaster strikes in your London business. When water damage hits your commercial London business, it is always better to have pertinent information stored so that you can access them during and after an emergency without them being damaged or hard to reach. 

Call our offices today for more information on how we can help you prepare for emergency damages in your London commercial property with our Emergency Readiness Profile. 

Board-Up for your London Commercial Business

8/18/2021 (Permalink)

Most people think of board-ups for being only after storms, but they can be for a variety of emergencies.Has your London commercial business been vandalized, had fire damage, or even been the victim of theft? We know that during these times your business can feel exposed. We have a solution. SERVPRO® of Pulaski and Laurel Counties offers board-up for things such as: 

  • Vandalism 
  • Fire Damage 
  • Theft 

When these types of emergencies occur, the best thing to do for your business is to board up the property. Before restoration can begin, the board-up can create a barrier from outside elements, and further damages. 

Call us today to find out more information on how our London commercial board-ups can be of service to you and your company. 

How to Prepare your Roof in your London Home

8/10/2021 (Permalink)

Storms occur in and out of every month even if it is not a typical storm season. The best way to make sure that you do not end up costing yourself hundreds of thousands of dollars is to prepare your roof as best you can before the storm. 

The best way to prevent future damage is to fix the damage that has already occurred from winter, animals, hail, lightning, or other debris. Here are a few signs to look for to make sure you do not have a roof that will be more prone to severe storm damage: 

  1. Look for missing shingles 
  2. Look for areas that are bending or sagging in places
  3. Look for animal footprints or signs of animals left behind 
  4. Look for gaps and other signs of damage left from anything else that has been on your roof that you are aware of, like tv satellites and other equipment.

If you tend to your roof beforehand, your roof will more likely hold up against the storm. It may not prevent all storm damage from occurring in your London home, but it can help minimize future and more obtrusive damages.