What our Customers say...

Storm Damage Testimonials

Professionalism, Punctuality, Responsiveness on mold inspection and clean-up.

These guys were great. I live in New Orleans and we needed damage remediation in our office after Hurricane Ida. They were in our area staged and ready before the storm hit and I was fortunate enough to meet someone at the company at the hotel where I was staying. Within 2 days, I got a call from his boss and had an inspection of my office 1 hour later: they started the work 2 days later and gave me a very fair price for the work they did. It’s very easy for out of town companies to come in and take advantage of people they will never see again, but these people were the exact opposite. Everything was explained and the estimate I got was very detailed. I would highly recommend them to anyone needing the services they provide though I hope I don’t need those services any time soon!

"I wanted to acknowledge in writing how pleased we were with the professionalism and empathy shown by your entire team during the recent floods in North East Pennsylvania. I felt your price and terms were reasonable, considering I had ZERO alternatives (Thank you #1). 

Brandy and Crystal showed up on time and immediately took control of the mitigation/clean out project (Thank you #2 and 3). Over the duration of the project Brandy and Crystal went above and beyond for the home owner. Elis and Jerry also made their presence known (Thank you #4 and #5). Any time I had questions or needed professionals advice on flooded area, all of your team helped. Your team exceeded our expectation with the entire project. 

Tony, if I owned a service business I would try and hire Brandy, Crystal, Elis, and Jerry away from all of you all. Seriously, the entire project was excellent."  

My wife and I suffered significant water damage to our Condo from hurricane Irma.  Our past experiences with SERVPRO were very good so we engaged your company to help with this recent problem.  Cecilia Dietz and David Patrick were assigned to our issue and I want to tell you that they were great. They were very knowledgeable, efficient, professional and responsive to our issues and wishes. You should be proud of their work ethics and talents.

As a former business owner, I know what is like to hire good people and depend on them for satisfying clients and sowing the seeds for repeat business.  You have a fine team and we were grateful that they were available to help us in a trying situation.

While I don’t want anymore hurricanes, we know we can depend on SERVPRO and teams like yours, if we need them.

"We wish to express our appreciation to Production Manager Cecilia for all her hard work, and especially for her prompt response to each of our requests. Cecilia is a credit to her company, and we hope they appreciate her excellent customer relations. Not many companies are as fortunate as SERVPRO to have an employee with the dedication and demeanor which you exhibited under very stressful circumstances. We hope you come back to visit our island (but not following a hurricane)."

"Everything was great. I would certainly call on SERVPRO again." 

"They cleaned up my basement. It went pretty well all things considered. I would use SERVPRO again."

"Everything was fantastic. They were efficient. It was done like they said they would do it. Again, it was fantastic. They met time frames too. I would absolutely use SERVPRO again."

"Everything went fine.  I would call if I needed SERVPRO again."

"Everything went okay. They came back and checked on it.  I thought that was good! We would sure use SERVPRO again."

"The people were really nice.  They were really knowledgeable.  The lady that came out was really nice!  It went really well!  I would surely call SERVPRO again."

“SERVPRO of Pulaski and Laurel Counties are by far the absolute BEST to work with! They are all super friendly and ALWAYS respond in a VERY timely manner!”