What our Customers say...
“One of the best customer service companies in the state of Kentucky. They are always there when you need them and willing to help! Regardless of the issue! Great people and easy to work with!”
"SERVPRO done a good job. Work was wonderful. They were very professional. Travis came right out. I would use SERVPRO again."
"It all went pretty good. We would call SERVPRO if needed in the future."
"Everything was good. I would absolutely call if I need SERVPRO again."
"They called on time. The job was done well!"
"The SERVPRO crew was very professional and willing to accommodate."
"The job went good. Very nice employees. We think it went well!"
"They got it done. No complaints. They came in, got it dried and did great."
"The gentleman was super professional. He was really nice! He was awesome. He kept the equipment in till it was dry. Thank you."
“SERVPRO of Pulaski and Laurel Counties are by far the absolute BEST to work with! They are all super friendly and ALWAYS respond in a VERY timely manner!”
"I called on SERVPRO to get the equipment sanitized and ready for our busy time at the park after the flooding this year, and I couldn't be happier!"
"The onsite techs, Jerry, Billy, and Ronnie were phenomenal, attentive, and wonderful. I am pleased with the work. I would use SERVPRO again."
"The job went well. I am well pleased. Good job."
"Everything went great. Wonderful job with me out of town. The work was good. I am very happy with SERVPRO. I will be calling again for carpet cleaning in the future."
"We have used SERVPRO three times. We are seriously pleased with SERVPRO. They are professional people and do a professional job. They did an amazing job on a previous fire. They made a new unit out of a completely destroyed one without the odor. Nothing but good things to say about SERVPRO. Great job on a previous flooding situation too. I would give them 5 stars out of 5 and that’s the truth. Everything was done in a very timely manner. SERVPRO was in and out. They were expedient. I will call SERVPRO before I call anybody else."
"Ceclilia was very good. Everything was great. I’d give SERVPRO the grade of A++."
"Ceclilia is good to work with. She communicated well."
"They did a really good job. Very well pleased."
"Everything went as Cecilia promised. I would give them an A+. Everything was great and they did a really good job. I know who to call."
"The response was wonderful. They came out when they said they would."
"They came out promptly. They were dependable. The follow up work was done in a timely manner. The communication was great. I live out of town and the communication was good. I will let others know how well things went."
"It was great. They made the issue we had a whole lot easier."
"Everything was handled great. Travis was the voice of reason. Very satisfied with service."
"Very prompt. No complaints."
"Appreciated the quickness in response."
"Went great. They responded quickly. We left a key with them while we were out of town. It was good to have that comfort level. We really appreciated that."
"It was wonderful. Just perfect. You did what you said you would. Just perfect."
"Everybody was great to work with. Everybody was prompt."
"[SERVPRO] did more than we thought. Well Satisfied" on Soft Contents Restoration.
"Great work- Great Service" on Soft Contents Restoration.
House looked amazing and they were beyond pleased with our services. Very appreciative for our work and the politeness of our staff.
"In the insurance world, the customer's respect is earned or lost at the time of a claim". SERVPRO is always professional and courteous to deal with!
"I have to say that SERVPRO is a pleasure to do business with. From the feedback we get from our insureds, SERVPRO is always there when they say they are going to be there and are thorough and professional in getting things cleaned up and back to normal as quick as possible".
I visited this job site yesterday and was very impressed!
The job site was spotless, the cords were taped down and all the equipment was running.
Cecilia was absolutely all over it. Her readings were precise with all equipment indexed and she was taking constant moisture readings.
This is the best job site I have visited during my tenure at SERVPRO.
Please pass on the accolades to all who worked this loss especially Cecilia.