Recent Posts

There’s clean and then there’s SERVPRO Clean!

7/21/2017 (Permalink)

Cleaning There’s clean and then there’s SERVPRO Clean! For carpet cleaning, deodorization, and more: call SERVPRO today!

Summer is the time for vacation, pool days, and spending time with your family. There’s one thing no one wants to be stuck inside doing on these glorious summer days: cleaning. Did you know that SERVPRO is not only a premier specialist in fire, water, and mold cleanup – but has a variety of carpet cleaning services available. We have crew with the top training and state-of-the-art professional equipment that does a top job. SERVPRO offers different carpet care options depending on the soil level of your carpet, so there’s an option for everyone. We know stains, and we will take time to explain:

  • soil protection benefits
  • the increase of good indoor air quality with a clean carpet
  • the positive effects of frequent vacuuming on your carpet’s appearance

Another aspect to keep in mind is if you’re selling or buying a home. Real estate agents call SERVPRO to handle:

  • air duct cleanings
  • carpet and upholstery, drapes, and blinds
  • odor identification
  • deodorization

Residents and real estate agents of Pulaski and Laurel Counties don’t let your house or business go without a SERVPRO clean treatment!

Commercial business owners of Pulaski and Laurel Counties: Need an HVAC cleaning? SERVPRO is Here to Help!

6/30/2017 (Permalink)

Commercial Commercial business owners of Pulaski and Laurel Counties: Need an HVAC cleaning? SERVPRO is Here to Help! Get your commercial ducts cleaned today!

Sometimes we only think of HVAC cleanings for our own home. We want to keep our family happy and healthy. So, why not extend the same services to our customers. Dirty ducts can circulate mold, odor, and other contaminants throughout the building. All businesses should have their HVAC scoped to see if it needs cleaning from a professional. SERVPRO® of Pulaski and Laurel Counties is Here to Help! The SERVPRO difference can help with many dirty duct problems including: reducing potential mold growth, helping restore energy efficiency, and eliminate odors. Those are only a few differences a clean duct can make, call SERVPRO® of Pulaski and Laurel Counties at (606) 877-2160 to see the difference for yourself!

We want the best possible service for our customers and calling SERVPRO to clean your ducts is a great place to start!

Having the right equipment during a fire can save your home –and your life!

6/22/2017 (Permalink)

Fire Damage Having the right equipment during a fire can save your home –and your life! Follow P.A.S.S. to make sure your fire extinguisher is working properly to protect your family from fires and fire damage.

Fires and fire damage are common tragedies among homeowners. But, there are ways to lessen the damage. SERVPRO® of Pulaski and Laurel Counties is Here to Help so fires don’t ruin your summer. One is having a proper fire extinguisher --especially, during grilling season. Make sure you follow these rules from our friends at the American Red Cross when it comes to having a good extinguisher:

-Always have more than one working extinguisher in your home.
-Install extinguishers high on the wall and away from any heat sources.
-If an extinguisher doesn’t work on a fire immediately, drop it and get out. Most portable extinguishers empty in 8 seconds.
-Make sure the gauge on your extinguisher is properly charged.
-Once you have the right fire extinguisher, always remember PASS:

P- Pull the pin and hold the extinguisher with the nozzle pointing away from you.

A- Aim low. Point the extinguisher at the base of the fire.
S- Squeeze the lever slowly and evenly

S- Sweep the nozzle from side to side.

We hope these tips keep fires and fire damage from your homes. But, if you have fire damage and need SERVPRO, we are always Here to Help. Call SERVPRO® of Pulaski and Laurel Counties at (606) 877-2160.

Once the sirens have silenced, do you need a hero ready service for your storm damage?

6/22/2017 (Permalink)

Storm Damage Once the sirens have silenced, do you need a hero ready service for your storm damage? We are ready for any storm damage needs!

There’s a scary feeling that hits when you hear your local sirens going off, and you realize the storms are headed your way. You take the necessary precautions, but sometimes the eye of the storm has a mind of it’s own. When the clouds have cleared and you have a mess on your hands, call us at SERVPRO® of Pulaski and Laurel Counties! We understand that storm damage can be overwhelming and seem impossible, but our crew of professionally trained individuals are always ready! Our 1-4-8 rule will get us to you even sooner. Within: 

  • One hour from a notice of loss, we will have a SERVPRO professional contact you.
  • Four hours of loss a SERVPRO professional will be on site to start mitigation, if necessary.
  • Eight business hours after a loss, we will have a verbal briefing of the scope communicated to you.

SERVPRO is here to help when the storm damages your home. As always, we will make it “Like it never even happened.”

Pulaski and Laurel County Residents: Is the “Mold Monster” trying to take over your home or business?

6/16/2017 (Permalink)

Mold Remediation Pulaski and Laurel County Residents: Is the “Mold Monster” trying to take over your home or business? Don't let the "Mold Monster" come after your home!

Everyone dreads when they look in their basement, under the kitchen sink, or around wet boxes in the garage and see that yellow, green, black, or orange substance. The sinking feeling hits – “I’ve got a mold problem.” While not all mold is bad, some mold can cause health concerns for many people. Any kind of water flooding in your home or business can cause mold to grow --anything from water leaks to varying humidity. The best way to get ahead of the “Mold Monster” is to take precautions. Here are some different signs that your home or business is being over-run by the “Mold Monster” himself:

  • You can visibly see the mold
  • Musty odor –indicates mold is present
  • Any type of moisture problems that may have caused mold growth
  • Excessive humidity

If you think you have a mold problem, and the “Mold Monster” has taken up residence in your home or business, please call SERVPRO® of Pulaski and Laurel Counties at (606) 877-2160. We are always Here to Help!

It’s not time to change the clocks back, but it is time to change your smoke alarms!

6/16/2017 (Permalink)

Fire Damage It’s not time to change the clocks back, but it is time to change your smoke alarms! It's always that time of the year to check your smoke alarms!

Smoke alarms can improve the safety of your home a significant amount when it comes to fires. A fire can happen at any time, and you will want to make sure you and your family are safe. Here are a few tips from the American Red Cross on how to update your smoke alarms to keep your family and home safe before a fire ignites: 

  • Have a smoke alarm on every level of your home and in every bedroom.
  • Keep smoke alarms away from windows, doors, walls, or ducts that can stop your alarms from working properly.
  • Check your smoke alarm monthly.
  • Replace smoke alarm batteries every year, or more if needed.

Keeping your family safe is the main priority to having a properly working smoke alarm; but fires can also cause hundreds, if not thousands, of dollars’ worth of damage every year. There is soot, smoke, and even water damage when it comes to a bad fire. The faster you know there is a fire, the faster you can get it put out. Visit: to learn more tips on how to keep your home safe in case of a fire.

Whether it’s Mold remediation or Golf --SERVPRO is ready!

5/26/2017 (Permalink)

Mold Remediation Whether it’s Mold remediation or Golf --SERVPRO is ready! Marketing Rep Chanel Music getting ready for a day of fun in the sun with the SEK Golf.

Marketing Rep Chanel Music and Marketing Coordinator Kelsey White traveled up the mountain to the South-Eastern Kentucky Chamber of Commerce Golf Scramble last week to represent SERVPRO. They met with many city council members along with business owners throughout the day. The day was fun and hot, but they did have time to talk all things mold. The participants expressed their concern for mold damage in their area. Because they know, when water damage sits for too long, mold begins to take hold. The mold spores rapidly reproduce when moisture is present. For residents that can be dangerous, and for business owners, it can cause legal issues. Mold litigation is becoming a reoccurring case in the legal systems. Commercial property or personal property should be well-taken care of in case of water damage where mold can grow. One of the most common questions we receive is: Do we test for mold? The short answer is, no; however, we do refer industrial hygienists who can test for mold.

Here’s what to do if you find mold:

  • Stay out of affected area.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO® of Pulaski and Laurel Counties for remediation services.

What not to do if you find mold:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on mold.

Here in the bluegrass state we have weather patterns that can go all over the place. Business owners, homeowners, and city officials must be prepared. When the weather acts up, SERVPRO is ready to act fast! 

Summer Fun or Summer Storms? Either Way SERVPRO® is HERE TO HELP!

5/24/2017 (Permalink)

Storm Damage Summer Fun or Summer Storms?  Either Way SERVPRO® is HERE TO HELP! Marketing Manager Ashley Kovaleski and Marketing Rep Morgan Blount had a great day at the golf scramble telling everyone about SERVPRO.

Last week, our franchise had the opportunity to participate in the Madison County Home Builders Associations Annual Golf Scramble at The Battlefield Golf Club in Richmond, Kentucky.  Many local builders and business professionals from the Richmond and Berea area, as well as across Central Kentucky, came out to support the event. 

Marketing Manager Ashley Kovaleski and Marketing Representative Morgan Blount were able to discuss the benefits of restoration work for the building industry.  As many are aware, warm weather is headed our way.  With the increasing temperatures, we also stand the risk of some severe storms. 

Luckily for our builders and other customers SERVPRO® is your go to for storm damages to your home of business.  Property board-ups, water extraction and drying, and soot cleanup are no match for our team of experts!  Our highly-trained storm damage specialists and our access to the resources and personnel of 1,700 Franchises makes us ready for any size disaster!

Here to Help EDUCATE!

5/23/2017 (Permalink)

Recently, one of our Franchise owners, Mike Parsons, and Marketing Manager Ashley Kovaleski had the opportunity to attend a Continuing Education Certification Class in Elizabethtown, KY.  Mike and Ashley have a goal of becoming certified to teach continuing education (CE) courses to area insurance professional who are required to receive 24 credits bi-annually. 

CE classes are critical to our insurance customers, and we are thrilled to have the opportunity to work toward this certification.  Some classes that are IICRC approved include Restoring Contaminated Buildings & Mitigation Awareness and Response Seminar, Mitigation Awareness and Response Seminar & Understanding Mold in the Restoration Industry, and Fire Damage Restoration just to name a few.

We hope to have the ability to offer several classes that will benefit both residential and commercial customers in the near future!  Stay tuned for updates. If you would like more information about our Continuing Education course offerings, please send us an email at


Local SERVPRO® Employees Go the Extra Mile for Your Water Restoration Needs

5/18/2017 (Permalink)

Water Damage Local SERVPRO®  Employees Go the Extra Mile for Your Water Restoration Needs SERVPRO® professional Daniel Thompson discussing water restoration.

Recently, 5 of your trusted local SERVPRO® employees attended the IICRC Water Damage Restoration Technician Course (WRT) in Bowling Green, KY.  The Institute of Inspection, Cleaning, and Restoration Certification (IICRC) is a non-profit organization that develops a variety of certifications geared toward restoration services.  Their goal is to ensure that consumers are getting quality service from technicians who understand the importance of a quick response and immediate remediation of their water damage. 

Technicians Billy Wilson and Ronnie Henson of London, technician David Patrick of Prestonsburg, Crew Chief Madeline BenDavid of Berea, and Marketing Manager Ashley Kovaleski of Richmond were all in attendance for the class.  They were all able to freshen up their skills and build upon their varying levels of expertise.  Topics covered included safety, psychrometry, drying theory, equipment and supplies, emergency services, on-going inspections and drying services, restoration services, drying difficult situations, and specialized drying processes. 

All 5 employees were able to test for certification and are eagerly awaiting their results.  With the WRT course under their belts they are all trained and ready to assist you with any of your water restoration needs!