Local SERVPRO® Employees Go the Extra Mile for Your Water Restoration Needs
SERVPRO® professional Daniel Thompson discussing water restoration.
Recently, 5 of your trusted local SERVPRO® employees attended the IICRC Water Damage Restoration Technician Course (WRT) in Bowling Green, KY. The Institute of Inspection, Cleaning, and Restoration Certification (IICRC) is a non-profit organization that develops a variety of certifications geared toward restoration services. Their goal is to ensure that consumers are getting quality service from technicians who understand the importance of a quick response and immediate remediation of their water damage.
Technicians Billy Wilson and Ronnie Henson of London, technician David Patrick of Prestonsburg, Crew Chief Madeline BenDavid of Berea, and Marketing Manager Ashley Kovaleski of Richmond were all in attendance for the class. They were all able to freshen up their skills and build upon their varying levels of expertise. Topics covered included safety, psychrometry, drying theory, equipment and supplies, emergency services, on-going inspections and drying services, restoration services, drying difficult situations, and specialized drying processes.
All 5 employees were able to test for certification and are eagerly awaiting their results. With the WRT course under their belts they are all trained and ready to assist you with any of your water restoration needs!
Bringing in May the SERVPRO Way
Marketing Manager Ashley Kovaleski with Marketing Reps April Goodin and Chanel Music touring the facility where the CE Classes were held.
To bring in May in true SERVPRO fashion, SERVPRO® of Pulaski and Laurel Counties were delighted to host a CE Class with three different courses. Our agents and adjusters came from many different areas to join in on the learning fun! The classes offered included: Ethics, Bio-hazards, and Mitigation Awareness. The Ethics course covered a variety of subtopics like honesty and reliability. The Bio-hazards class was enjoyed by all; this class went in-depth on the different situations one may encounter dealing with commercial or residential property. The class got to view pictures and slides with information on the different bio-hazards SERVPRO can clean. The Mitigation Awareness course covered all the ways in which Mitigation strives to always be the true hero of the day! And, how SERVPRO restores, not replaces, household items and furniture that suffer water damage. We look forward to more CE Classes in the future!
Minimizing Business Interruption with SERVPRO
One of the biggest challenges a business faces when dealing with an unfortunate structural damage issue is business interruption. How does the office continuing operating? What happens to inventory on-hand and supply orders? Is the business able to continue servicing customers? These concerns are stressful not only for owners and executives, but also the employees counting on their jobs. At SERVPRO® of Pulaski and Laurel Counties it is our primary focus to minimize or eliminate business interruption issues so that our clients are able to continue their normal business functions for their clients and staff. Beside cleaning or drying services, SERVPRO® of Pulaski and Laurel Counties is able to assist with furniture and equipment relocation, computer and machinery restoration, document restoration and long term storage if needed. When damage affects your business, trust your local SERVPRO® of Pulaski and Laurel Counties to keep your operations running and to make your loss “Like it never even happened.”
No Building is “Too Big” for SERVPRO® of Pulaski and Laurel Counties
Don’t let the orange house logo fool you – the professionals at SERVPRO® of Pulaski and Laurel Counties have the experience and capability to handle projects of all sizes including commercial buildings. From factories and warehouse, to school buildings and hospitals, our team has the equipment, knowledge and understanding to handle any size commercial project. Our commercial clients trust us because we understand their business operation needs. Our training gives us the knowledge to handle any situation from water damage to smoke damage to content restoration and relocation. SERVPRO® of Pulaski and Laurel Counties is able to assess the situation, quickly develop a plan of action, and work with all key parties in executing and communicating during each phase of the project. Available to work 24 hours a day, 7 days of week – we provide a valuable resource to facilities of all sizes during a time of need. Call us today at 606- 877-2160 for any of your commercial needs or to schedule a meeting to discuss.
Experienced Contents Restoration Services
Often times when we think of fire damage, the images that first come to mind are of burning roofs, buildings, or the remnants of a house left behind. But what about the contents inside? Those sentimental items passed down from generation to generation or even the everyday items in our homes we take for granted. At SERVPRO® of Pulaski and Laurel Counties, contents restoration is something we pride ourselves on. We are able to provide inventory services, packing services, temporary storage in a climate controlled building with insurance coverage, as well as cleaning and deodorizing. SERVPRO® of Pulaski and Laurel Counties is also able to provide in-house laundry and soft contents restoration. If you need an item while it’s in storage, no problem! Stop by our facility any time and allow us to prepare those items for you. We are able to work with our clients to restore wood items, electronics, appliances, art, documents and books and can even assist with saving old home videos. If you are affected by fire or soot, call us at SERVPRO® of Pulaski and Laurel Counties for all of your content needs.
Smoke Odor Elimination – No Problem!
Often time the first question SERVPRO gets on a fire or smoke loss is – can you ever get this odor out? Yes we can! The highly trained staff at SERVPRO® of Pulaski and Laurel Counties have many tools and techniques at their disposal. While the first step to any odor elimination process is to remove the source, the smoke odor may linger much longer after that step is completed. Whether it’s from a fire damage, burnt items in the kitchen or even just years of cigarette smoke – eliminating that odor is one of our specialties! We have experience in odor elimination in rental units, vehicles, RVs, businesses, commercial buildings and of course with any fire or smoke damage. Let the odor elimination experts at SERVPRO® of Pulaski and Laurel Counties help you today with any smoke odor issues you may be facing.
Crawlspace Mold Issues
A major challenge to any home or commercial building is keeping the crawlspace free of excessive moisture. With exposed dirt, drainage issues, or natural water sources often present, keeping a crawlspace free of the conditions that are ripe for mold growth are often very difficult. At SERVPRO® of Pulaski and Laurel Counties we have the tools and training to remediate any mold situation that may be affecting your property. Working with owners of all different property types along with Indoor Environmental Professionals, we look for ways to eliminate water intrusions, provide drying and cleaning up services, and repair any items such as insulation or moisture barriers to make sure the crawlspace mold issue is properly remediated. Not sure if you have mold or a crawlspace issue? Call SERVPRO® of Pulaski and Laurel Counties today to schedule a consultation. Let our mold remediation experts help keep your crawlspace free of mold!
When Lightning Strikes!
Storm season in Kentucky! We all know the familiar sight of storm clouds rolling in from the distance. Wind, rain, thunder…and lightening. What happens when lightning strikes your home or business? At SERVPRO® of Pulaski and Laurel Counties we have the experience and training to deal with the aftermath of lightning strikes. From the deodorization process, to the structural repair process down to any cleaning needs from potential interior soot, we are ready and able to assist at any time. Often times a lightning strike leads to the need for emergency board up or roof tarps. We can handle that as well! Call us with any lightening or storm damage needs and let us assist you during the entire process. SERVPRO® of Pulaski and Laurel Counties is available 24 hours 7 days a week and will be ready to help you no matter when a storm or lightning strike may occur.
SERVPRO® of Pulaski and Laurel Counties - A Proud National Storm Response Team Member
Hurricanes, flood events, wildfires – we’ve all seen them on the news and have all done our part at some point through charities like the Red Cross or through personal support of others to assist during these devastating times. SERVPRO® of Pulaski and Laurel Counties has been a proud member of the SERVPRO National Storm Response Team since 2008. Since that time, our team has worked in 25 states in over 50 natural disaster events to help our neighbors during their times of need. Our staff is ready at a moment’s notice to assist those in need whether they be next door or across the country. We have an expanded inventory of equipment and tools on hand at all times in order to respond to any storm need that may arise. If you or someone you know is affected by a storm event, call us at SERVPRO® of Pulaski and Laurel Counties and let our storm response team help them and their community get back to normal.
Spring Time – Broken Pipe Time!
Warmer weather is finally here! After a long winter of not being able to do yard work, gardening or working on that lawn you are so proud of – it is finally time to turn on that water spigot outside and get to work! Unfortunately, that water spigot has a surprise in store for you. Many times, these outside sources of water freeze during the winter time unbeknownst to anyone. Only when someone finally turns on the water for the first time does the damaged pipe reveal itself. SERVPRO® of Pulaski and Laurel Counties handles many of these calls each spring. Someone comes in from a good day of work in the yard to find a flooded house or flooded basement from that water pipe they just had on. Let the water damage experts at SERVPRO® of Pulaski and Laurel Counties take care of any of your water damage needs. Enjoy the spring time and call SERVPRO if you need us!